Customer Service Assistance
Resume:
Ahmed Alsamra
Business Administration
CONTACT INFO
*****.*******@*****.***
+1 (313) 231 – 4459
Dearborn, MI
EDUCATION
Associates in Business Administration
Schoolcraft College
Livonia, MI 48152
GPA: 3.0
TECHNICAL SKILLS
Microsoft Office Applications
o PowerPoint Presentation
o Excel Spreadsheet
o Word Documentation
Google Drive Applications
o Google Slides
o Google Sheets
o Google Docs
Data Analysis
Data Collection
Research Development
Sales Management
Sales Operations
Inventory Skills
Financial Billing
Monetary Management
Customer Assistance
Leadership
PROFILE
Highly motivated and dedicated business student at Schoolcraft College with a proven track-record in sales management and administration. Determined to hands-on work environment and quick-witted in sales operations and procedures. Excellent at developing working relationships in addition to training and mentoring others. Tolerable and supportable to people with different cultural, ethnic, and religious backgrounds.
COMPETENCIES
Management, Organization, Monitoring Operations, Employee Schedule Development, Customer Service and Assistance, Teamwork, Human Resources, Relationship Management, Sales Operations. PROFESSIONAL EXPERIENCE
General Manager August 2018 – August 2019
Power Point Company Salmiya City, Kuwait
o Supervision: Monitoring daily business operations done on boats and yachts, which includes supervision for workers to get the job done reliably and consistently.
o Development: Implementing growth strategies to improve the company’s progress, which includes improving revenue, generating and running budgets, assessing performance and productivity, and running advertisements on social media platforms.
o Customer Service: Interacting with a variety of different customers on daily basis, assisting with their needs professionally, and providing high quality services to maintain the company’s name. Shoes Sales May 2017 – August 2018
Yeezy Supplier Salmiya City, Kuwait
o Selling Operations: Operations includes social media platforms to maintain a higher number of customers and a business phone number to contact the supplier and customers.
o Bill Management: Organizing payments and bills using Excel to keep track on everything.
o Customer Service: Cooperating with different customers, assisting their needs, ordering their products, and maintain an ethical customer service.
Contact this candidate