Dental Assistant Customer Service
Resume:
LAKETHA THOMPSON
Memphis, TN 38128
Cell 901-***-****
Email: **************@*****.***
Professional Summary
High-performing Manager with 21 years of healthcare experience in dental environment
Skills
Office Administration
Accounts payable, receivable
Business Improvement Processes
Customer Service
Staff Training and Development
Budget Development and Administration
Demonstrate understanding of the CDC and Prevention Guidelines
Remove temporary crowns and cements
Take preliminary impressions
Take vital signs and monitor
Process dental radiographs and mount and label
Maintained HIPAA compliance
Computer Proficiencies
Microsoft Excel
Microsoft PowerPoint
QuickBooks Payroll
Work History
1999-present Registered Dental Assistant, Kirby Gate Family Dentistry
2010-present Healthcare Administrator (manager), Keith Morris Family Dentistry-Memphis, TN
Maintain office services by organizing office operation and procedures, preparing, development, and staff training.
1997-2000 Import Clerk Specialist, Fritz Companies Inc-Memphis, TN
Track international shipments to ensure proper clearance with US Customs. Classify freight entering the US via Fed Ex Corp classified files into different computer systems of Fritz for verification, retrieval, and research.
1995-1997 Laboratory Assistant, Laboratory Corporation-Memphis, TN
Conducted and supervised urinalysis exams to determine if samples meet medical guidelines. Identified various specimens prior to testing to ensure accuracy. Labeled urine specimens in accordance to test results.
Education
Registered Dental Assistant: 1999
Concorde Career College
Associate of Science: 2001
Concorde Career College – Memphis- TN
Reference:
Dr Keith Morris
Dentist
Dr. Tagahvi
Dentist
Elder Frederick Tappan
Criminal Justice
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