Customer Service Representative
Resume:
Tiffany Williams
Flint, MI *****
************@*****.***
I would love a challenging position within a competitive company, whose goal is serving others and changing lives for a better society. A position as such, will allow me to display my skills and experience, which will help the company grow and advance.
· Excellent communication, customer service skills, and interpersonal skills.
· Proficient computer skills with the ability to learn new software and systems.
· Ability to prepare, present, and review oral and written technical and confidential information and reports.
· Strong follow-through and time management skills.
· Ability to work with diverse and inclusive populations.
· Good written communication skills.
· Leadership skills.
· Compliant with policies and procedures.
Work Experience
Costumer Service Representative
Sutter Health
March 2022 to August 2022
• Schedule Doctors Appointments • Health insurance
• Referrals
• Consumer Service
Parts Handler
General Motors
March 2008 to November 2021
· Picking and shipping parts.
· Staging, loading, unloading, stocking, and maintaining warehouse inventory. · Operate systems associated with shipping and receiving.
· Challenging environment with constant change.
· Customer Service
Janitorial/Parts Handler
Delphi (now named General Motors) July 2006 to March 2008
· Maintaining a clean work environment throughout the entire facility.
· Cleaning various surfaces.
· Disinfecting restroom and breakrooms.
· Emptying trash; mopping and sweeping floors; and replenishing supply closets.
Skills
• Computer operation
• Customer service
• Janitorial experience
• Warehouse experience • Time management
• Leadership
• Computer skills
• Load & unload
• Shipping & receiving
• Stocking
• Cleaning
• Communication skills
• Organizational skills
• Microsoft Office
• Cashiering
• Medical Scheduling
• Medical Office Experience • Medical Records
Assessments
Customer focus & orientation — Completed
December 2021
Responding to customer situations with sensitivity Full results: Completed
Administrative assistant/receptionist — Completed
December 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Customer service — Familiar
December 2021
Identifying and resolving common customer issues Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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