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Sales Executive Customer Service

Location:
Danville, CA
Posted:
September 10, 2022

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Resume:

Jeff Rogness, MBA

Danville, CA 608-***-**** *******.*******@*****.*** linkedin.com/in/jeffrogness BUSINESS DEVELOPMENT MANAGER-WEB3, BLOCKCHAIN, DeFi Dedicated professional with over 15 years of extensive experience in business development, sales, team leadership, and operations management. Proven track record of guiding teams with strong business experience. Expert facilitator in assessing and improving portfolio-wide, as well as individual personnel performance through the design and implementation of industry-leading market initiatives. Apply vital interpersonal and communication skills, knowledge management, strategic planning, and systems implementation. Able to foster solid relationships with strategic partners and build consensus across multiple organizational levels. Regarded as a passionate leader, critical thinker, and innovator. P ROFESSIONAL H I G H L I G HTS

Grew sales volume from $100K to over $36M within 6 years

Ranked #1 across region in volume, closings, customer service, cross selling.

Ranked in the Top 10% among 11K sales representatives across the U.S.

Increased product sales by 533% within 12 months. STRENGTHS

Relations Management

Business Development

Team Player

Partnership Strategy

Customer-Focused

Standards Compliance

Personnel Management

Process Improvement

Problem Solver

Workflow Optimization

Policy Compliance

Knowledge Management

Adaptability

Goal-Oriented

PROFESSIONAL EXPERIENCE

K-8 SUPERVISOR 2013 – Present

Sam Ramon Valley Unified School District – Danville, CA High Point Christian School – Madison, WI

Provide daily supervision and interaction to upwards of 800 students and staff faculty.

Taught life lessons and coaching which improved through high trust relationship building to deal with issues including bullying and academic motivation/focus.

Provided effective approaches in dealing with difficult problems at home, athletic performance/success, and career guidance.

Interacted with students and faculty staff members on daily basis; planned and executed short- and long-term school programs; and oversaw school budget.

Established performance goals and objectives for staff members, including monitoring progress of students and the school.

DIRECTOR OF BUSINESS DEVELOPMENT 2012 – 2013

Symphony Corporation – Madison, WI

Expanded business development platform and increased leads to maximize top-line revenue and return-on-investment (ROI).

Built sales strategy by cold calling to VP’s of Sales and Chief Technology Officers; resulted in 131 leads in the first year, an increase of 43%.

Developed and piloted a test program evaluating the ROI of LinkedIn as additional source to generate lead resulting in an additional 36 leads, an increase of 46%.

Obtained multiple Oracle certifications including Human Capital Management (HCM), Financial Management (FM), and Taleo.

Jeff Rogness Page 2

EDUCATION

MASTERS OF BUSINESS

ADMINISTRATION

University of Wisconsin

BACHELOR OF ARTS,

Business Administration

Viterbo University

TECHNICAL EXPERTISE

MS Office Suite

Outlook

SALES EXECUTIVE 2009 – 2013

United First Financial – Madison, WI

Promoted consumer finance software solution combining computer algorithms with traditional finance to accelerate debt payoff.

Implemented effective marketing and sales strategy resulting in paying off over

$124.5K of consumer debt.

Managed relationship with over 100 accounts which drove sales growth in alignment with strategic plan; maintained/updated top 40 accounts to strengthen customer loyalty.

Developed and implemented a new territory coverage strategy which led to an increase of over $2M in new sales revenue.

SALES EXECUTIVE 2008 – 2009

Sepracor Pharmaceuticals – Madison, WI

Employed to grow sales of respiratory products in a struggling Wisconsin market; successfully launched 2 new products.

Reversed sub-par performance for Brovan; increased revenue by 533%.

Grew to #5 among 26 territories nationally for lead and secondary products.

Maintained active relationship with current customer base and successfully grew existing accounts through up-sell opportunities.

SALES EXECUTIVE 2007 – 2008

Medical Device Distributors, LLC – Madison, WI

Oversaw launch and sale of new surgical device into the Wisconsin/Illinois territories; created and executed sales strategy by cold calling surgeons and operation room staff personnel at leading hospitals across the region.

Competed successfully against market leaders Davol/Bard and Johnson & Johnson; grew revenues to #3 among 24 sales executives across the U.S.

Marketed healthcare products in upstate and downstate market ensuring market penetration, presence, and profitability.

Facilitated sales process from start to finish communicating internally with underwriting, billing, account, and member service departments. SALES CONSULTANT 1998 – 2007

Wells Fargo Home Mortgage – Madison, WI

Launched the new home mortgage business in new geography locations, including establishing new relations with realtors and home builders in the area; created sales plan which maximized loan volume and revenues.

Increased sales volume from $100K to over $34M within 6 years.

Achieved Top 10% for 4 straight years among 11K sales consultants across the U.S.

Obtained Top Performer #1 in new closed mortgages for 2 years straight (2004, 2005).

Awarded Top Performer #1 in Wisconsin for cross-selling products (2004, 2005, 2006)

– 57% average cross-sell percentage.

Earned Top Performer #1 in loans closed to low/moderate income borrowers (2005).



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