Customer Service Support

Christina Smith

CUSTOMER SERVICE MANGEMENT - WALMART

Hoover, AL 35244

*********************@*****.***

205-***-****

The ability to promote a positive working environment, excellent organizational skills and to understand the business of management.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CUSTOMER SERVICE MANGEMENT

WALMART

2000 to Present

As a Customer Service Manager, I spend a great deal of time ensuring proper operation in the front of the store and assigning duties, communication goals, providing feedback and follow-up, monitoring performance, teaching and supporting company polices. I prepare cash to registers and perform register audits. When customers have a concern regarding the price of an item advertisement I address the concern according Walmart policies. I also approve bank cards or checks to all register shortage and concerns. Having strong listening ability and proficiency in social perceptiveness strong leadership ability good teamwork, and excellent relation skills. Additionally, I set an example by practicing proper safety proper lifting techniques and removal of spills and debris from register area. Education

BS in BUSINESS MANAGEMENT

Grambling State University

1996 to 2000

Skills

Customer Service (10+ years), CSR, Customer Care (10+ years), Call Center, Customer Support, Customer Support

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