Tiffany Clifton

Charlotte, NC *****

adsiug@r.postjobfree.com

+1-980-***-****

High-energy professional with a background in customer service well-suited to the position of Call Center Representative. The objective is to make customers feel comfortable and de-escalating tense situations.

Work Experience

Housekeeper

mckibbon hospitality

December 2021 to Present

Provide satisfactory cleaning for hotel guest and prepare rooms for check-ins. Room Inspector

oto delevopment

August 2020 to November 2021

Inspected rooms for satisfactory condition for guest to check in Supervise staff during daily operations

Maintain inventory onsite of properties and warehouse qA Manager

carolina cleaning solutions

June 2017 to January 2019

Assisted customers in choosing purchases and answered questions regarding residential cleanings Maintain inventory on file

Perform payroll and time efficiently

Recreation Assistant

mecklenburg county

January 2012 to May 2015

Answer high volume calls, replied to emails and sent/receive faxes Strong skills to manage customer service, data entry Liaise with cross-functional teams in support of customer needs Education

High school diploma

West Charlotte High School - Charlotte, NC

August 1997 to June 2000

Skills

• Typing [40] wpm

Professional Telephone Voice

Documentation and reporting

Microsoft Word

Microsoft Exel

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

• Data Entry

• Cleaning Experience

• Supervising Experience

• Residential Cleaning

• Quality Assurance

• Commercial Cleaning

• Administrative Experience

• Microsoft Outlook

• Office Management

• Customer Service