Loan Processor

Diana Olivas

Denver, CO ***** • 720-***-**** • *****.********@*****.***

Professional Summary

Bilingual Loan Specialist offering 5 years of expertise in loan application processing and payment negotiation. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension.

Skills

Bilingual Spanish

Point Calyx

LP,DU experience

Public Notary

Outlook/Excel/Microsoft/word

Processing Procedures

Created Reports

Contract Finalization

Information Verification

Appraisals

Interviews

Financial document review

Proficient in 10-key

Active Listening

Good Telephone Etiquette

Cooperative, enthusiastic, team-player attitude

Work History

Loan Processor, 06/2019 to 03/2022

Front Range Mortgage

I reviewed all documents and put them together in a file to submit to the lender. I would order appraisals first, as well as payoffs, haz insurance, title as wells as closing docs. Handled any conditions sent from underwriting departments. Reviewed financial statements and contacted institutions and customers to clarify details. Checked packages for appropriate documentation.

Collaborated with stakeholders about extension, guarantees and charges. Set up and completed loan submission packages.

Provided quick turnaround times to maintain fast-past schedule. Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Prepared documents for underwriting by verifying client income, credit reports and other information.

Coordinated closing process with attorneys, title companies and government clerks. Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

Evaluated approvals against established bank and government lending standards. Processed loans within various departments to achieve timely, accurate and fair proceedings. Maintained long-term relationships with customers to provide best-in-class customer service. Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Real Estate Coordinator, 01/2018 to 06/2019

Razrgroup

Communicated with lenders, title, and other agents to insure good standing with loans Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing Update information and upload documents to

CTME Contracts, and Matrix

Made sure all deadlines were met

I input all client information into the client data system I also assist in showings and gathering of clients' information for lender I assist in writing contracts as well as amends when necessary Conducted open houses and prepared them accordingly for all new listings Interviewed new buyers and gathered their information. Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.

Worked closely with clients to facilitate appropriate loans, inspections and credit reports. Increased project productivity by collaborating with builders, investors and developers. Prepared variety of different written communications, reports and documents. Conducted research, gathered information from multiple sources and presented results. Proved successful working within tight deadlines and fast-paced atmosphere. Worked with customers to understand needs and provide excellent service. Loan Officer Assistant, 08/2015 to 12/2017

Colorado Tierra Mortgage

Verified credit, income, assets, and debt to insure a smooth loan process Ordered title and evidence of insurance once the client was under contract Insured all loans closed on time and gave exceptional loan experience for all my clients as well as for all parties.

Worked with Loan Officer to create application profile in system and review key information at various stages within process.

Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.

Scheduled meetings and appointments and maintained well-organized master calendar. Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.

Assessed loan compliance to meet mortgage lending laws and regulations. Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.

Assembled important paperwork and disclosures for borrower. Set up files using loan officer checklist and submitted on-time for processing. Communicated with customers daily to request information and complete paperwork. Liaised with clients to guide through loan closing process and skillfully handle any concerns. Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.

Managed event planning and execution for learning lunches and other business-centered gatherings.

Education

05/2003

Adams City High School - Commerce City, CO

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