Samantha J. Covington
Long Beach, CA 90802
*******************@*****.***
EXPERIENCE
Allied Universal, Gardena, CA— Security Guard
January - June 2021
Worked both independently and collaboratively to resolve urgent issues
Placed necessary outgoing calls to verify alarms, dispatched proper authorities and notify proper parties
Adhered to established procedures and posted orders
Applied effective communication and interpersonal skills when interacting with customers
El Torito, Torrance, CA— Hostess
June 2021- September 2021
Greeted all guests in a welcoming manner, and lead them to their seating arrangement
Prepared “To Go” orders within a timely manner
Walked through the establishment to ensure all guests were receiving satisfactory service
Addressed guests concerns and complaints, and when necessary escalated issues to the manager
Began the transition process toward serving
Empowered 4 Life, Carson, CA— Administrative Assistant
June 2021- September 2021
Produced monthly reports using advanced Excel spreadsheet functions
Organized forms, made photocopies, and filed records
Assisted with receptionist duties, as well as organized files and records
Identified errors in data and manuscripts
Improved and consolidated spreadsheets
SKILLS
Hospitality
Client support
Communication
Collaboration
Flexible
Calm in High Stress Environments
Ability to Accept Constructive Criticism
Experienced with Excel and Word
LANGUAGES
English