Customer Service Support Analyst
Resume:
Jenni er Pa er
B.S. CPhT RPhT
Contact Objective
*** *** **** *** ** be an asset to a reputable company which allows me to enhance #2202 my skillset and participate in a dynamic yet challenging position.
Ft. Lauderdale, FL 33301
************@*****.***
Education
RPhT State of Fl CPht Pharmacy Technician Diploma, Ross Education 2015 Chemotherapy Certification NPTA Sterile Products Certification,
NPTA
B.S. Psychology
Key Skills
Pharmacy/medical knowledge. Communication. Independent problem solving. Efficient and good performance working under pressure and deadlines.
Customer service. Team building.
Experience
May 2021-June 2022
Technical Support Analyst• Hematology Medical Devices• Clinical Diagnostic Solutions
October 2019-December 2021 Briova/ Optum Services Inc.
Chemotherapy/ IV Admixture Technician• Specialty Infusion Lab• Optum Labs
July 2018-July 2019
Chemotherapy Admixture Specialist • Chemotherapy IV preparation/sterile IV preparation • UPMC
August 2016-May 2018
Specialty pharmacy fill technician/IV technician. Closed door specialty pharmacy. Medi-RX
Communication
Able to communicate in cooperative, tactful, knowledgeable and friendly manner under time constraints and stressful situations. Extensive knowledge base in pharmaceutical and medical terminology, abbreviations, and symbols.
Working knowledge of trade and generic names, dosages, routes of administration, and dosage forms of medication.
Years of practiced and trained use of professional documentation. Excellent problem-solving skills and ability to extract pertinent information in order to work quickly and efficiently in independent situations.
Able to make sound judgement calls and anticipate future risk
Contact this candidate