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Customer Service Support Analyst

Location:
Fort Lauderdale, FL, 33301
Salary:
25
Posted:
September 10, 2022

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Resume:

Jenni er Pa er

B.S. CPhT RPhT

Contact Objective

*** *** **** *** ** be an asset to a reputable company which allows me to enhance #2202 my skillset and participate in a dynamic yet challenging position.

Ft. Lauderdale, FL 33301

954-***-****

adsirn@r.postjobfree.com

Education

RPhT State of Fl CPht Pharmacy Technician Diploma, Ross Education 2015 Chemotherapy Certification NPTA Sterile Products Certification,

NPTA

B.S. Psychology

Key Skills

Pharmacy/medical knowledge. Communication. Independent problem solving. Efficient and good performance working under pressure and deadlines.

Customer service. Team building.

Experience

May 2021-June 2022

Technical Support Analyst• Hematology Medical Devices• Clinical Diagnostic Solutions

October 2019-December 2021 Briova/ Optum Services Inc.

Chemotherapy/ IV Admixture Technician• Specialty Infusion Lab• Optum Labs

July 2018-July 2019

Chemotherapy Admixture Specialist • Chemotherapy IV preparation/sterile IV preparation • UPMC

August 2016-May 2018

Specialty pharmacy fill technician/IV technician. Closed door specialty pharmacy. Medi-RX

Communication

Able to communicate in cooperative, tactful, knowledgeable and friendly manner under time constraints and stressful situations. Extensive knowledge base in pharmaceutical and medical terminology, abbreviations, and symbols.

Working knowledge of trade and generic names, dosages, routes of administration, and dosage forms of medication.

Years of practiced and trained use of professional documentation. Excellent problem-solving skills and ability to extract pertinent information in order to work quickly and efficiently in independent situations.

Able to make sound judgement calls and anticipate future risk



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