Sandra K. Lilly

Email: adsio8@r.postjobfree.com

Cell: 813-***-****

A Corporate Professional with extensive experience in managing, organizing, and supporting projects in all areas of a company. A current professional member of the International Association of Administrative Professionals (IAAP), Lakeland Chapter.

Skills

Team Leadership Executive Management Support Event Planner Customer Service

Professional Experience

Fairfield Inn by Marriott 02/17/2020-03/2020

4307 Sterling Commerce Dr. MARCH-LAID OFF DUE TO

Plant City, FL 33566 CORONA VIRUS

Front Desk Associate. Greet and assist the guests upon arrival, departure, and during their stay to deliver outstanding guest service and financial profitability. Performing the following tasks to the highest standards:

Check In/Check Out procedures

Answering and handling all incoming phone calls

Responding to and handling all guest requests

Preventing issues from occurring to the best of your ability

Resolving any guest issues as they arise, ensuring the happiness of each of our guests

Providing excellent guest service to each person both on the phone and in-person

Belk, Inc.

Sales Support Associate, 11/2006-1/2011-NC

Raleigh, NC and Lakeland, FL 11/2017-02/2020-FL

Part-time Sales Associate in the Designer handbags and Fragrance by assisting customers from beginning to final sale at register. Open credit accounts and balanced registers. For owner of Belk in NC, designed special projects in PowerPoint to be utilized for communication to all customers/employees.

Tampa Family Health Centers, Inc. Call Edward Kucher - 813-***-****

Executive Assistant to President/CEO 9/2013 – 5/2017

*Position eliminated due to corporate re-organization and new CEO appointed.

Provided and processed all CEO requests by typing, copying, faxing, filing, computer data entry, report generation, internal communications, and mass mailings. Assists other departments as directed by the CEO. Maintained and organized all complex activities, travel, itineraries, and conferences for Board, CEO, and 6 C-level management.

Typed, edited, and designed correspondences, memos, charts, organization charts, and graphs. Responsible for accuracy and clarity of final documents.

Provided support for the Board of Directors, which included attending monthly meetings, scribe/prepare minutes and notes, utilizing shorthand and laptop, meal planning, set-up, coordinated the scheduling and logistics for board and committee meetings.

Accepted direction from CEO for set-up and planning all high-level activities, including ribbon cuttings, state and local representative events, as needed.

North Carolina Office of the Governor 919-***-****

Education Cabinet 4/2009-7/2011

Designed schedule and mechanism to bring together leaders of educational institutes to address current and future challenges for the future of the children of the state of North Carolina.

Liaison from Office of the Governor, to the General Assembly and Legislative offices, and State Board of Education staff on Education Cabinet issues.

Proofed and coordinated flow of any Educational subjects/meetings, correspondence prior to being sent to the media by the Governor’s Communication Team.

Anticipated needs, connected stakeholders, tracked details, and delivered results on a daily basis. Scheduled events, invited the participants, mastered the process, recorded what was said and summarized the results through shorthand and computer process.

North Carolina State Board of Education 919-***-****

Executive Assistant - State Board Chair 1/2005-4/2009

Provided direct support to the Chair of the State Board of Education office; handled judgment calls on behalf of the Chair; maintained discretion and confidentiality with all aspects of the job; implemented and formulated the Chair’s calendar and book events.

Gathered photos and explanation of each photo for WEDU TV station for the life of Senator Howard Lee. Huge success or Senator/Chair. Set up schedule for book events for Senator Howard Lee throughout the state of NC, mainly at all Barnes and Nobles, evenings and weekends.

Increased effectiveness of existing school health initiatives, including eight components for Healthy Schools through conferences and certification for all teachers throughout the State.

Purchased through an e-procurement system for annual health conference items.

VOICE for the State of all positions from internal and external customers/employees.

Verizon Communications, Inc. fGTE Mike Jernigan 919-***-****

Executive Assistant - NC and Tampa 11/1984-11/2004

Provided administrative support to the Director/Vice President of Finance. Responsible for managing corporate/office functions in the area of Finance with 300 employees in 5 states and supervised 5 secretaries in 5 states on a daily basis.

Designed company organization charts, contact and employee list. Scheduled meetings, trips, designed senior presentations, budget, and headcount daily.

Set up inventory/tracking system for company organization enterprise system known as Fleet Tracking System for over 300 leased vehicles from Ferman Chevrolet.

Developed and facilitated legal/closed bids for nine fGTE locations with outside vendors on an annual basis, working close with fGTE legal department to ensure proper procedures were met according to strict company guidelines.

References:

Jeanne Quinn President – now retired Quinn Services 502-***-****

Karyn Arthur Previous Specialist-TFHC 813-***-****

Debra Siegly HR Assistant Director-TFHC 813-***-****

Belinda Black NC Department of Public Instruction 919-***-****

Brenda Holland President Holland Construction 423-***-****

Training, Education, and Affiliations:

North Carolina Administrative Professional Certificate Program as a guide for all incoming new administrative positions for the NC State Board of Education. Program was held at Wake Tech Community College.

Medical Claims/Billing Specialist Diploma through At-Home Professionals.

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