***************@*****.*** **** Monte Vista, Las Cruces, NM 88001 575-***-****
OBJECTIVES
Experienced customer service specialist seeking a role in a dynamic work environment. Over 19 years-experience working in customer service. Motivated, communicative, and results-driven with excellent problem solving and organizational skills. Ready to improve customer satisfaction levels at a well-established organization. EXPERIENCE
Walmart 1550 S. Valley Dr/ 3331 Rinconada Blvd.
08/2006-1/2021
6mo. Cashier
Attend to Customer Needs at check out
Ensure register area is neat and stocked for customers
Maintain and organize register area
1 Year Customer Service Managers
Responsible for front end operations
Provide cash tils to cashiers
Assist with customer service problem solving
Direct associate schedules
Follow and ensure policies/procedures are followed 9 Years Accounting
Clerical duties
Record fiscal transactions/balancing and reconciling registers
Investigate and reconcile electronic transactions 4 Years Cap1
Stock shelves with newly received product
Sort and work product overstock
Organize and maintain shelf cleanliness
Dollar Tree 2190 N. MAIN
12/2004 - 4/2006
Assistant Manager
Oversee Store Personnel
Stock shelves
Maintain and organize store appearance
Prepare, balance registers daily
Prepare daily/nightly paperwork along with deposits
Receive deliveries
New Mexico Title Loan 1590 E. LOHMAN
8/2002 – 12/2004
Customer Service Representative
Extend services for payday loans to consumers
Extend services for title loans to consumers
Balance transaction logs
Prepare deposits/bank deposits
2
SKILLS
Communication Skills
People Skills
Organizational Skills
Fast Learner
Time Management Skills
Customer Services Skills
Sales Skills
REFEENCES
Upon Request
3