Customer Service Team Member
Resume:
Hello
I’m Samantha Parker
Columbus, GA 31904
************@*****.***
Objective
An outstanding worker, seeking to obtain a challenging and rewarding position where my training and expertise will be fully utilized to further organizational goals, and where upward mobility is based on accomplishments and great work ethic. Experience
AUGUST 2007 - PRESENT
Burger King, 3520 Macon Road, Columbus, Ga, 31907 - Team Leader/Cashier
As a Team Leader since February 6, 2019 my duties include, supervising entry-level staff, creating and coordinating shift schedules, training new employees and enforcing company policies and procedures.
My cashier responsibilities are to greet customers with a warm welcome, ring up purchases, and handle money. In some cases, I must also assist in food preparation.
Additional job duties include answering questions about menu items, reviewing restaurant policies and services with customers, resolving customer complaints and additional services, perform other duties as required. AUGUST 2015 - NOVEMBER 2018
Cracker Barrel, 1500 Bradley Park Drive, Columbus, Ga, 31904 - Dishwasher
Ensured the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas.
Prepared dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations.
MAY 2005 - JULY 2006
River Club, 1100 Bay Avenue, Columbus, Ga, 31901 - Janitress/Cleaner
Cleaned and maintained offices, kitchens, breakrooms, bathrooms, lobbies, etc.
Made sure each area obtained a satisfying sight and scent.
Other places I worked as a Janitress are Synovus Bank and Whisper Wood Apartments. 2
Education
AUGUST 2003 - MAY 2007
Jordan Vocational High School, 3200 Howard Avenue, Columbus, Ga, 31904 - High School Diploma (June 2017)
Major: Healthcare Science Program - Enabled students to receive initial exposure to healthcare science skills; attitudes applicable to healthcare including the concepts of health, wellness, and preventative care; and responsibilities of today's healthcare provider.
Extracurricular Activities: FCCLA - Promoted personal growth and leadership development through Family and Consumer Sciences education. Focused on multiple roles as a family member, wage earner, and community leader. Members develop skills for life through: character development, creative and critical thinking, interpersonal communication, practical knowledge, and career preparation. Skills
Excellent Customer Service, Privacy & Confidentiality Skills
Great Problem Solving
Works Well Under Pressure, Individually or as a Team Member
Diverse within duties, requiring minimum to no supervision
Excellent Communication Skills
Great Organizational & Interpersonal Skills
Self-Motivated
Quality Assurance
Other skills include: Food Prep, Fast Food, and Food Service. References
Longtime Friend - Rickeyta McCoy - 762-***-****
Co-Worker/Manager - Shantana Walker - 702-***-****
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