Assistant Service Office Services

Brian Winfield

*** ******** **. 601-***-**** Home

Jackson, MS 39211 *************@*****.***

Summary of Qualifications

Seasoned office services employee with an extensive background in employee relations, troubleshooting operating problems and network communications assistance.

Employee of the Quarter: 06/2012 – Magnolia Health Plan

Employee of the Month: 10//2011 – Magnolia Health Plan

Employee of the Quarter: 04/2011 – Jackson Municipal Court

Employee of the Month: 05/2010 – Wilson Auto Group

Professional Experience

Universal Tire, Inc.-Jackson, MS 09/1999-2007

Owner / Sales / web Designer

Created & Designed universaltire.net

Owned over 20 business Tire & Wheel warehouse Distribution accts. nationwide

performed online and local sales of tires & wheels via ecommerce

answered all incoming sales inquiries for online sales via universaltire.net

independent tire distributor for Tire Rack & discount tires

MAGNOLIA HEALTH -JACKSON, MS 08/2011-Present

SENIOR FACILITY SERVICES COORDINATOR

Co-managed 2015 new space development project for 300 employees by working closely with newly hired Manager, Facilities and Office Services, contractors and building maintenance.

Led the coordination of two office space expansion projects in the absence of an Office Services Manager.

Train newly hired Managers, Facilities and Office Services and department employees on daily office service responsibilities.

Partner with Local Human Resources Department to support onboarding efforts.

Act as lead person on special projects as assigned by Office Services Manager.

Primary contact in absence of Office Services Manager.

Sustain facility needs such as general building maintenance, key distribution, employee and visitor parking and maintenance of office space.

Facilitate informational sessions for new hires on the role of the Office Services Department.

Manage ID badge requests and distribution.

Handle requests via telephone or email to resolve issues for three regional locations.

Project Manager responsible for decommissioning the MS111 office building to new space development site (presently in progress)

Project Manager responsible for decommissioning the WellCare subsidiary migration from MS4780 – MS111 building in 2021

OFFICE SERVICES COORDINATOR

Oversaw maintenance of all office equipment including printers, copiers and fax machines.

Worked with Local and Corporate IT staff to provide onsite troubleshooting support.

Responsible for overall coordination of the office facilities and support services.

Provided administrative and clerical support to the Executive Staff.

Managed UPS/Fed Ex shipping duties and assisted with mail distribution.

Managed all reception area duties including greeting guests, vendors and corporate employees.

ADMINISTRATIVE ASSISTANT

Provided administrative support to the Executive Team.

Prepared expense reports and meeting minutes for the Compliance Department.

Assisted multiple departments with special projects and problem solving.

Served as administrative liaison within the organization regarding issues related to purchasing, facilities, and operations.

JACKSON MUNICIPAL COURT -Jackson, MS 12/10-08/11

DEPUTY COURT CLERK

Responsible for supervising night crew in preparing court affidavits.

Managed the court docket book, accessed court fees for proper accounting balances, and processed payment arrangements.

Prepared misdemeanor and felony court lists for daily court.

Scheduled staff for various night duties.

WILSON AUTO GROUP -Flowood, MS 03/10-08/10

ASSISTANT SERVICE MANAGER

Supervised 4 – 6 Automotive Technicians.

Processed automotive warranty and work orders for daily operations.

Assisted sales department with educating customers about needed services.

Scheduled technicians’ workload and work days.

HERRIN GEAR CHEVROLET – Jackson, MS 02/09 – 01/10

ASSISTED SERVICE MANAGER

Supervised 8 – 10 Automotive Technicians.

Trained Service Advisors and Parts Personnel on company requirements.

Implemented new marketing techniques for increased customer production.

Education and Training

redford high school – Detroit, MI

High School Diploma

JACKSON STATE UNIVERSITY Jackson, MS

Acquired 3rd year credits toward Bachelor of Science Degree (Business Administration)

CENTENE TRAINING COURSES

Preparing for Leadership

Project Management

Problem Solving

Effective Meetings

Email Effectiveness

7 Habits of Highly Effective People

Myers Briggs Type Indicator

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