Customer Service Patient
Resume:
Ericka Kirk
I'm looking for a career opportunity to expand my skills, knowledge and goals.
My goal is to perform my greatest on the job, to meet all job requirements, and go above and beyond in the workplace. I keep a positive attitude, provide great service and stand out amongst all other coworkers. 3800 W Michigan street Apt.
804 Indianapolis Indiana 46222
********@*****.***
EXPERIENCE
Covance/ LabCorp, 8211 Scicor Dr, Indianapolis In 46214— Assembler
Sept 2016 - Feb 2021
- Putting together tests for drugs, STI kits, health kits, etc. to ship all over the world.
- Labeling kits, organizing kits, guiding others when needing help, confirming shipments, and quality control.
- Customer service
- Built positive lines of communication by facilitating communication, cross functional directional and improving daily productivity
- Order stock
- Organizational leadership
Riley Hospital, 705 Riley Hospital DR, indianapolis Indiana 46202— Team lead/ Pediatric intensive care unit
September 1994 - December 2011
- Transport patients
- Clean hospital rooms
- Organize around the hospital
- Stock equipment
- Order and organize equipment
- Stock rooms and restock
- Patient service assistance
- Customer service
- Answer calls from patients
- Order stock
- Resolve customer inquiries and increase customer retention by implementing e ectiveness long term solutions
- Cross functional leadership
EDUCATION
SKILLS
- Communication skills
- Hardworking
- Social skills
- Management
- Equipment handling
- Team work
- Time management
skills
- Inventory control
- Sales
- Customer service
skills
- Caretaking experience
- Microsoft word class
- Organization skills
- Ability to
comprehend written
and oral instructions
- Ability to work well
with others
- Ability to produce
quality work
LANGUAGES
English
Butler High School, 2011 Lumpkin RD, Augusta GA 30906— High school Diploma
Sep 1986- June 1990
IUPUI, 755 W Michigan Indianapolis Indiana 46202 — Studied Psychology/ Sociology
1990- 1995
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