Customer Service Data Entry
Resume:
MaryJo Pecson
Daly City, Ca, ***** /
*************@*****.***
Objective:
Highly meticulous attention to detail with strong interpersonal and organizational skills and an innate ability to mult - task and meet multiple deadlines in a timely manner. Looking to obtain a long term and diverse Administrative position.
Offering 6 years of proven superior customer service skills, advanced writing skills, and advanced proficiency in Microsoft applications and more, along with the motivation and capacity to adapt and learn quickly in order to create smooth workflow and tackle challenges with presences of mind and determination
Employment History:
All Day Kitchens/ SHIFT LEAD Kitchen Crew Member
Daly City, CA 6/2021 - Present
●Gather, fire, and bag food orders using Bullseye order tickets system
●Fast paced make line assembling detailed menu items
●Inventory control doing daily Live Counts with a Zebra scanner
●Using the Zenput checklist to ensure all daily cleaning tasks and food safety checklists are completed
●Monitor morning food drops and counts for opening shifts
●Maintain cleanliness of all walk ins and reach ins
●Ensure F.I.F.O system is correct and efficient
●Nightly waste elimination for closing shifts
●Using Slack for all company-wide communication needs
●Heavy and Proactive Customer interactions and service
●Work closely with Kitchen General Manager for Quality Control, New hire training, as well as any on going training courses required for all employees through our training platfom- Coassemble, shift scheduling, team building
Paul’s Detailing/ Executive Administrative Assistant
San Francisco, CA 04/2016 - 2/2020
●Managed all areas of front office administration
●Proficient in Microsoft Office Suites and Windows 10/11
●Developed an efficient digitized file system
●Purchased supplies
●Monitored and distributed payroll
●Accelerated in engaging Customer Service
●Handled daily invoices, customer database, payouts, bookkeeping, heavy data entry of completed jobs and job descriptions, business letter writing, and maintained DOT compliance standards
●Maintained Quickbooks account carefully
●Prepared financial reports for AR/AP
●Worked with brokers and property owners in negotiating excellent move-in costs, and monthly rates/ terms coming in well under budget with five year lease agreements;
●Came up with innovative ways of generating revenue within a new start up detailing business such as spearheading a project capitalizing the need for on-going pressure washing services of beach front property exteriors at least three to four times a year - writing up contracts with several homeowners with chronic oxidation problems on their income property homes bringing in up to $50,000 in revenue per year alone.
ABC Parking/ Weekend Cashier- Lot Attendant
San Francisco CA 01/2016 - 03/2016
●Heavy customer service, ticket sales, and disbursement
●P.O.S Cash register system, cash and credit transactions
●Completed all opening/ closing paperwork
●Balanced cash drawer
●Maintained a clean office and lot
●Parked and retrieved of customer vehicles
LSG Sky Chefs/Specialty Cook
Burlingame CA 09/2015 – 12/2015
●Complied with all State sanitation and safety requirements
●Worked in a challenging and fast paced commercial kitchen while honing knife skills and cooking techniques
●Maintained inventory for purchasing
●Purchased all out-of- stock items and replenishing shelves
●Followed company specific recipes in a timely manner
Twice/Temp Warehouse Operations Associate- E-Commerce
San Francisco CA 03/2014 – 06/ 2015
●Daily inventory count
●Logged all purchased stock and taking professional photos of all garments for advertising for e-commerce online store
●Customer service through e-commerce website
●Pressed and steamed all garments in preparation for photos
●All tasks varied according to weekly rotation
1-800 Courier : Google Shopping Express/ Courier/Field Assistant
So San Francisco CA 09/2012 – 02/2014
●Used personal vehicle as well as Company vehicle to pick up and deliver small parcel throughout San Francisco Bay Area
●Communicated closely with dispatch through company cell phone
●Followed up on and maintaining compliance with strict DOT guidelines
●Integral team player who assisted closely in obtaining a major account with
Google Shopping Express
Education:
El Camino High School /High School Diploma
1986-1990
General Coursework
City College of San Francisco /28 college credits towards Associate's degree
2014-2015
Art History
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