Customer Service Care

Asyiana J. Mayfield

**Weston,Buffalo,NY *****-716-***-****- **********@*****.***

Professional Summary

I enjoy and have many years in customer care. I also have experience in dealing with people hands on. I am very familiar and well qulified with the atmosphere and daily operations of a collection agency. I am a peoples person and a very fast learner,ready to work at somewher established and long term.

Areas or Expertise

Outstanding customer service

• Suggestive selling

• Verbal communication

• Strong organizational skills

• Able to stand 12+hours

• Cash and credit transactions

• Balancing the cash register

• Quick learner

• File/records maintenance

• Results-oriented

• Strong organizational skills

• Energetic work attitude

• Adaptive team player

Work Experience July2014-febuary2015

Spot bar and grill

Bartender,hostess,waitress

Tucker,Georgia

Prepared mixed drinks;poured wine,beer and nonalcoholic beverages. Opened and closed bar tabs and transferred tabs to dining area. Opened and closed bar Monday thru Friday 4pm-3am. Processed cash,credit cards and voucher payments.

Creditors Interchange Febuary 2011-August 2011

Collector

Cheektowaga, NY

Provided accurate and appropriate information in response to customer inquires. Formulated and enforced Service center policies, procedures and quality assurance measures. Properly directed inbound calls in phone queues to improve call flow.

Just Energy May 2010-December2010

independent contractor

Buffalo,NY

Door to door salestrying to get people to lower their gas and electric bill by going through our company. Monitored and analyzed energy consumption. Monitored production rates and planned rewok processes to improve production.

Education

MST Prep

High School Diploma: Math, Science, Technology 2011

Buffalo, NY, USA

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