Customer Service Crew Member
Resume:
latrice robbins
Medicine aid / Direct Care /phlebotomist tech
Cleveland, OH
**************.**@*****.***
Authorized to work in the US for any employer
Work Experience
Direct Care Staff
Grand Manner - Cleveland, OH
August 2018 to Present
I work with MRDD adults
Cashier/Customer Service
Dollar Tree - Cleveland, OH
October 2015 to November 2016
Resolved customers complaint by identifying the problem and taking appreciate corrective action
resulting in 50%increase in department efficiency
HHA/Caregiver
Adult & senior home care - Cleveland, OH
September 2014 to October 2015
Personal need Companionship Lighthouse keeper
Education
Certification in Phlebotomy Tech
Larock Academy - Parma Heights, OH
June 2019 to July 2019
Certificate in STNA
Hart to hart - Cleveland, OH
April 2018 to May 2018
Certificate in A medical administration assistant
Ultimate Medical Academy-Clearwater - Florida
October 2015 to August 2016
Skills
Microsoft Office and windows (1 year), Crew Member, Customer Service, Cna Certified, Home Health,
CNA
Certifications/Licenses
A medical administration assistance
August 2016 to Present
Basic Life Support (BLS)
January 2018 to January 2020
Certified Nursing Assistant (CNA)
May 2018 to Present
First Aid and CPR
August 2018 to August 2020
Medication Aide
September 2018 to September 2019
I'm a medicine passer
Drivers License
A valid HHA or CNA certification.
Phlebotomy
June 2019 to Present
Assessments
Customer Service Skills — Familiar
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Full results: https://share.indeedassessments.com/share_assignment/8wlc3lm-pslwk3d
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Contact this candidate