N

VIVIA NEWMAN-DEPASS

571-***-****

adsidy@r.postjobfree.com

Fort Washington, Maryland 20744

Summary

Forward-thinking manager offering advanced experience in overseeing operations, driving business strategy and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability. Proven leader with a track record of successful communication, client relationship building and achievement of sales goals. Competitive manager with a proven track record of success in the sales and distribution sector. Successfully lead and mentor high-performance teams. Facilitate dynamic turnaround in low performing organizations. Innovative professional with over 10 years of expertise in management level roles.

Skills

●Analytical and creative problem-solving

●Strong emotional intelligence and interpersonal skills

●Exceptional oral and written communication skills

●Managing organizational change

● Enterprise and entrepreneurial skills

●Budget preparation

●Coach and motivate

●Supervisory

●Sales Consultant

●Customer Relationship Management

●Customer Service

●Inventory management

●Merchandising

●Microsoft Office suite

●Negotiator

●Operations Optimization

●Presenter

●Recruiting and hiring top talent

●Creating Marketing strategies

●Market trend expertise

●Market access and expansion

●Controls systems enhancement

●Public relations understanding

Experience

Branch Manager

Lanham, Maryland USA

Mariner Finance LLC August 2021 - Present

●Overseas daily operations in the branch

●Review and approve loan applications

●Balance teller draws daily

●Review, document and refer accounts for legal action

●Manage branch delinquency to reduce charge off

●Ensure policy and procedures are followed in accordance to compliance requirements

●Review customer documents to prevent fraud

●Prepare quarterly projections for branch ROA

●File claims on customer estate for debt recovery

●Address customer issues

●Hire and train new employees

●Monitor and approve employees timesheets

●Conduct employees performance evaluation

●Develop action plan to meet branch goals

●Assign work task to branch employees using scheduling application software

●Complete and submit daily reports to executive management

CEO & Founder

Manchester, Jamaica, Jamaica

Experienced Consultant Services June 2019 to July 2020

●Consultant in operations optimization, sales & distribution and entrepreneurship.

●Provides training and coaching.

●Worked with companies across manufacturing, sales & distribution, banking, retail, real estate and advertising & marketing.

Agency Manager

Kingston, Kingston, Jamaica

Baking Enterprise/ Jun 2018 to May 2019

●Doubled overall sales in 2018 over 2017 and specifically bread sales grew by 300%.

●Managed daily operations and supervised over 100 employees.

●Spare headed route development which led to an increase in the number of routes from 12 to 17 in my first three months with 2 additional in January 2019.

●Introduced operation procedures and a systematic approach for smooth workflow, accountability and transparency.

●Implemented incentive programs to drive sales, recognize high performers and motivate staff.

●Reviewed monthly and quarterly financial statements to assess ongoing performance and identify avenues to exceed growth objectives and drive operations to improve cost efficiency.

●Built relationships with key representatives and stakeholders from valuable agency partners, targeting service specialists, strategists and managers vital to retaining clientele.

Project Manager

Mississauga, Canada, Canada

Royal Bank of Canada/ Jan 2017 to Apr 2017

●Managed a Role Harmonization Project at Royal Bank of Canada for 4 months with a team.

●Managed specific tasks such as the budget, tracking earn value & variances,.

●Tracked and updated schedule using MS project and procure resources needed for the project.

●Tracked Change Request & logs related to issue, decision, action and associated risk.

●Manage stakeholder expectations and communication.

Regional Sales Manager

Kingston, Jamaica, Jamaica

Wisynco Group Limited/ Nov 2010 to Aug 2016

●Managed Sales, Distribution, Merchandising, Marketing and Customer Relations in Western Jamaica achieving growth of 79% over a five years period resulting in over $1.5 billion in annual sales.

●Successfully built and supervised a team up to 68 and became the top performing team in the company through training and coaching to improve their customer service and negotiation skills.

●Led a team on a special trade activation project for brand Coca Cola for 8 months.

Entrepreneur

Mandeville & Montego Bay, Manchester & Saint James

Self-employed/ Sep 1998 to Jun 2013

●Business entrepreneur as a livestock farmer and supplier to the local market with fresh meat.

●Exporter of fresh Jamaican produce to the United States and England.

●Acted as a Management Consultant to other small businesses and start-ups.

●Outlined detailed business plan, drafted mission statement and defined corporate vision.

●Set up and operated a retail pharmacy

National Sales Manager

Kingston, Jamaica, Jamaica

J. Wray & Nephew, formally Lascelles Limited/ Aug 2009 to Aug 2010

●Managed Merchandising, Sales, Distribution and Customer Relations processes for the Pharmaceutical division.

●Set sales targets, design sales plans, assist in budget preparation and review sales forecasts annually and quarterly.

●Actively worked in the trade with the sales team to deliver against targets for revenue, profits, points of distribution and growth in market share.

●Participated in research on new business and reports on the competitive business environment.

●Responsible for 10 direct and 11 indirect reports spread across the island.

General Manager Retail

Kingston, Jamaica, Jamaica

Facey Commodity Company Limited/ Aug 2006 to Dec 2008

●Managed day to day operations of existing locations and a Medical Center include hire and train staff.

●Identified new business acquisitions through market research, feasibility study including financial projections and PEST and industry analysis.

●Centralized purchasing, monitored inventory and ensured suppliers were paid.

●Managed inventory to keep stock level under 6 weeks turnover ratio.

●Designed marketing strategies and campaigns for the division.

Education and Training

Post Graduate Certificate: Project Management

Sheridan College 2017

Canada

Master's Degree: Business Administration

Florida International University United States of America 2008

Bachelor's Degree Honors: Business Finance & International Management

University of Technology 2005

Continuous Learning Certificate; Managing Project Risk, Project Schedule, Project Budget, Process Improvement Fundamentals, Supply Chain Management, Calculating Earn Value During Project Execution, Supervisory Management, Transfer Learning, Customer Service, Consultative Selling, Trade Merchandising, Customer Relationship Management, Operations Management Fundamentals, Supply Chain Management, Customer Segmentation, Marketing Fundamentals And Microsoft Office Suite Including Ms. Project

Sheridan College

Personal Information

. Awards & Achievements

●Received fully paid trips to Bahamas and to Cuba from Coca Cola and Red Bull respectively for excellent leadership, delivering exceptional sales results, increased the visibility of brands in the market and growth in points of distribution. Professional references available on request

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