Property Administrator Customer Service

Wendy Mays

Silver Spring, MD

301-***-**** (cell)

*****@*******.***

Professional Summary

Dependable professional with over 20 years of experience. Ability to work collaboratively.

Strong oral and written communication skills and proven analytical skills.

Work Experience

Steven Dorne Law Office, April 2022 - Present, Rockville, MD Part-Time

Paralegal/Personal Injury

Case manager of client files.

Serve as liaison between client, medical and insurance providers.

Draft interrogatories, request for documents and answers for such documents.

Draft correspondence, create charts, prepare drafts of settlement and demand letters.

Prepare and file electronic documents through MDEC and Case file express.

Brian Gormley Law Office, Kensington, MD, July 2021 – February 2022

Paralegal

Drafted legal documents such as deposition, notices, affidavits, subpoenas, and pleadings.

Prepared and filed electronic documents with courts.

Managed case file as well as dockets and deadlines.

Wintergate at Longmead Condominiums HOA, Silver Spring, MD, January 2016- October 2019

Community Manager/Office Manager

Responsible for the on-site administration and operational management of the HOA representing 456 condominium units. Primary liaison between the homeowners and Board of Directors.

Managed all bidding processes. Negotiated fees and pricing.

Approved and coded all HOA invoices. Records management.

Assisted with budget preparation and monthly financial reporting and statements.

Managed and supervised maintenance and housekeeping team.

American Speech Language Hearing Association, (ASHA), Rockville, MD, June 2014 – March 2015

Ethics Program Manager

Provided oversight and registered all formal complaints of ethical violations.

Prepared and drafted documents, such as reprimands, censures, suspensions, revocations, or withholdings to certificate holders and members as mandated.

Interpreted rules and policies for compliance of ASHA’s standards to certificate holders.

Provided the metrics and recorded percentages of complaints submitted, and sanctions levied.

Organized and facilitated mandatory training conferences for Ethic Board members.

Shulman Rogers, Potomac, MD, July 2007 - July 2013

Paralegal/Landlord & Tenant Coordinator

Prepared and drafted pleadings such as summons, complaints, subpoenas, deposition notices, eviction notices, wrongful detainers, judgments, and notices of satisfaction in MD, VA, and D.C.

Maintained attorney calendar and prepared court dockets for MD, VA, and DC courts.

Litigation Preparation

Communicated court updates and outcomes to clients regarding adjudication proceedings.

Kelly Employment Services, Bethesda, MD, January 2006 - June 2007

Paralegal/Temporary Contractor

Lockheed Martin:

oAssisted General Counsel’s office in the preparation of due diligence processes. Completed closing checklists and closing documents for financial and other corporate transactions.

oElectronically distributed weekly status reports to various departments. Recorded and transcribed meeting minutes.

National Association of Securities Dealers:

oAssisted General Counsel’s office in analyzing confidential security broker reports and applications.

oAnalyzed criminal background checks of prospective brokers.

NASDAQ:

oElectronically filed SEC filings for General Counsel’s office.

District of Columbia Bar Association, Washington, DC, September 1995 - September 2005

Paralegal/Programs Coordinator

Screened petitions for arbitration and mediation. Conducted conflict checks and determined legal authority for alternative dispute resolutions and Client Securities Fund. Identified and assigned arbitrators and mediators to various alternative dispute resolution proceedings.

Assisted in developing promotional materials for public and in-house distribution. Drafted and posted monthly ACAB Board meeting minutes.

Communicated with arbitrators, respondents and petitioners regarding cases matters.

Coordinated and participated in monthly board meetings, annual conferences, arbitrator and mediator trainings and annual conventions.

Zakroff & Associates, Bethesda, MD, January 1991 – August 1995

Paralegal/Personal Injury

Pre-screened potential new clients and prepared intake documents.

Collected medical, police and insurance records and other relevant documents.

Served as liaison with medical and insurance providers.

Prepared dockets and trial binders. Drafted settlement statements.

Education and Commissions

Bachelor of Science, Legal Studies

Associate of Applied Science, Criminal Justice

Paralegal Certificate

Maryland Notary

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