GENELL GOODSON

Waterbury, CT 203-***-**** adsicg@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated office worker with outstanding customer service skills and 11 years of experience in an office setting. Searching for a secretarial position that works directly with customers and office management.

SKILLS & ABILITIES

–MS office

–Organized

–Self-motivated

–Dependable

–Teamwork

–Strong interpersonal skills

EXPERIENCE

Housekeeping Aide, ST. Mary’s Hospital August 12, 2019- Present Day

Waterbury, CT

-Perform daily cleaning tasks for patient rooms, resident rooms, nursing station, lounges, restrooms, offices, clinical areas assigned in accordance with standard procedures of the facility, as well as department standards and objectives. Perform basic cleaning functions in assigned areas following established schedules and using prescribed method.

Pricing Flex Associate, Macy’s April 2019 – August 12, 2019

Waterbury, CT

-Adjust sale signs & mark down items for sales

Administrative Assistant 1, Silas Bronson Library June 2007-March 2018

Waterbury, CT

–Provide customer support through direct interface with clients and staff

–Answer calls on a multi-line phone system and direct them accordingly

–Effectively enforce company policies and procedures with customers

–Acknowledge customer issues and resolve problems quickly and efficiently

–Handle customer bills, collections and payments

–Routinely generate spreadsheets with Microsoft excel

–Create monthly statistical reports along with various record keeping functions

EDUCATION

Crosby High School – Waterbury, CT – Diploma

Naugatuck Valley Community College-Currently taking Pharmacy Technician course

REFERENCES

AVAILABLE UPON REQUEST