Data Entry Customer Service

Senora Smith

**** ******** **** ** **********, AL 36116

334-***-**** *************@*****.***

CANDIDATE PROFILE

An experienced customer service professional with experience in the retail and office setting with the ability to work independently and demonstrate accuracy with particular attention to detail. This candidate is known for being trustworthy, reliable and a self- starter. This candidate has consistently demonstrated professionalism and holds a strong desire to succeed.

Expertise includes the following skills:

• 10 Key Keypad Microsoft Office Suite

• Inventory Management Customer Service

• Conflict Resolution Goal development

• Adaptability Facility and Staff Management

EDUCATION AND TRAINING

• May2003- Associate of Applied Technology- Medical Administrative Assistant, Reid State Technical College, Evergreen, AL

• May 2000- Diploma, Georgiana High School, Georgiana, AL PROFESSIONAL EXPERIENCES

April 2021 to March 2022- Data Operator, Gridiron It Enter and verify alphanumeric data from paper-based, electronic and phone sources into an electronic database. Perform modifications, process, edit and distribute data entry documents. Collect, sort, and verify the accuracy of data provided. Audit input and output data for accuracy and recommend corrective action. Route data to appropriate staff for follow-up and additional review. Resolve problems related to correct data entry procedures. Code, search, and interpret information to determine the correct input procedure. March 2018 to April 2021- Customer Service/ Shift Manager, New Vision Chantilly13 Provided a full range of store management duties in the absence of the lead manager. Served as a communications liaison between employees and store manager. Worked to achieve promotional goals and assisted in the development of marketing plans to reach those goals weekly. Assisted customers in person and on the phone with any issues. Ordered inventory, ensured stock was rotated properly. And maintained overall inventory. Provided and implemented a cleaning schedule and all health and safety requirements.

Contact this candidate