Customer Service Member
Resume:
Levy Courier LLC
**** ********* **. ** *** ***-**69
Atlanta, GA 30326
August 17, 2022
Drop-off Inc,
A summary of my qualifications is enclosed. As you will see, I have seven years of experience working with the public. As a Member Services Coordinator, I handled a wide variety of tasks with very little supervision. Some of these tasks involved
1. Explaining membership guidelines:
2. Describing classes and activities;
3. Solving customer’s disputes;
4. Preparing audit forms;
5. Performing routine clerical work.
Because customer service and clerical work come easy to me, I performed each task professionally and accurately, sometimes under extremely short deadlines.
I am enthusiastic, and look forward to hearing from you at your earliest convenience.
Sincerely,
Rosina X. Murray
Manager of Levy Courier
****.*******@*****.***
3343 Peachtree Rd. NE Ste 145-1869 718-***-****
Rosina X. Murray Atlanta, GA 30326 Email: ****.*******@*****.***
OBJECTIVE: To obtain employment for a reputable company that welcomes my skills and experience, allowing advancement and growth within the company.
RELATED SKILLS
Customer Service Shipping and Receiving
Microsoft Word Excel
MS Publisher MS Outlook
PROFESSIONAL EXPERIENCE
Member Service Coordinator
Supervised a staff of eleven member service representatives:
-Delegated work assignments
-Approved time schedule
-Evaluated individual work performance
Upgraded/downgraded membership
Prepared billing for mailing
Networked on computer to increase membership
Member Service Sales Representative
Communicated with customers face-to-face or by phone
Conducted tours of YMCA—describing facility and benefits
Earned YMCA top seller 2005 January Campaign Award
Head Cashier
Conducted orientation of new hires
Trained new hires on cash register
Recorded daily sales:
-Tallied total items sold and computer total daily revenues
-Audited the cash register records for each employee and reported errors
EDUCATION
2001 to 2003 Undergraduate Queens College
1997 to 2001 Regents Diploma Stella Maris High School
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