Debt Collector Operational Manager
Resume:
Cirriculum Vitae
of
Cecille Cerolene Nolands
Professional Summary
A meticulous professional individual with extensive knowledge of administrative and office processes. Committed to producing desirable results with minimal or zero supervision. Astute, organized and methodical with articulate communication style and personable nature. Work History
Fridge Foods Group
East London, South Africa
16 March 2022 – 19 May 2022
Sales Agent and Client Relations – 2-month Contract Job
Sales Agent
Selling frozen foods and perishables via telephone to existing and new clients.
Drafting quotations.
Sending quotations.
Promoting sales.
Placing orders and stock control.
Meeting deadlines for orders.
Customer relations.
Debt Pro SA - Credit and Debt counseling service in East London East London, South Africa
01 September 2021 - 28 February 2022
Queries and Office administrator
Attending to client queries successfully.
Liaising with Credit Providers, banks and attorneys.
Communicating with clients via phone and email.
Data Capturing
Creating Spreadsheet report.
Requesting updated balances from the bank and creditors.
Assisting walk-in clients.
Proposal follow ups with the banks.
All client queries and follow ups.
DMC Collections East London, South Africa
01 August 2020 – 31 August 2021
Collections Agent – Outsource Department
**************@*****.***
East London, 5201
Personal Details
Fullnames: Cecille Cerolene
Nolands
Known as: Cecille
Address: 278 Greenpoint Road,
Buffalo Flats, East London
RSA ID:880**********
Gender: Female
Marital Status: Married
Dependents: Two (2)
Employment Equity: Coloured
Availability: Immediately
Currently unemployed
Skills
Interpersonal Communication
Teamwork and Collaboration
Flexible and Adaptable
Written Communication
MS Office Skills
Interests
Learning new concepts
Data Capturing.
Debt collections.
Telephone collections - outsource department.
Confirming Employment and Address.
IQ Academy
East London, South Africa
01 October 2016 - May/2020
Student Retentions Agent and Debt collector
Achieving set Targets.
Associated with campaign and ensuring students are retained and paying their accounts.
Initiating clients to ensure continual payments and academy activities.
Following up on outstanding accounts.
IQ Academy
East London, South Africa
18 November 2013 – September 2016
Tele-sales Consultant and Call Centre Agent
Call centre agency selling educational policies and short business courses telephonically.
Working in a team and reaching targets.
Booysens and Co Inc
East London, South Africa
27 April 2007 - 04 October 2013
Administrative Clerk
Legal Administration.
Drafting Legal Court Documents.
Client Queries.
Telephone Etiquette.
Correspondence (drafting and responding to).
Data Capturing.
Operating Switchboard.
Confirming employment and Garnishee Address for New Applications.
Tracing Clients (XDS and ITC Traces).
Preparing documents to be couriered and receiving parcels.
Sending ordinary and registered post.
Drafting and merging correspondence.
Doing daily filing.
All administrative work.
Assisting legal department.
Languages
English: Native language
Transformation
Reading
Coherence
Family and Church
Education
2006
Grade 12
Alphendale High School
High School Diploma
Achievements
Prefect in Grade 12
Library Prefect Grade 10 – 12
Afrikaans: C1
Advanced
Xhosa: Poor
References
Lelani Hickman
Sales Manager
Fridge Foods
Contact Number: 072-***-****
Annaline Le Keur
Debt Counsellor
Debt Pro SA
Contact Number: 082-***-****
Hyacinth O’Connor
Team leader
DMC Debt Management
Contact Number: 083-***-****
Haymo Minnaar
Operational Manager
IQ Academy
Contact Number: 073-***-****
Bianca Eyssen
Team Manager
IQ Academy
Contact Number: 076-***-****
Booysens and Co Inc
Charlene Dauberman
Office Manager
Gaylarno van Wyk
Admitted Attorney
Mentor
PERSONAL STATEMENT
Consider my application if you seeking an enthusiastic, diligent and motivated employee with a strong desire for personal growth through communicating with others and learning new concepts.
- Cecille Nolands
Contact this candidate