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Debt Collector Operational Manager

Location:
Greenacres, Eastern Cape, 6045, South Africa
Salary:
9500
Posted:
September 09, 2022

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Resume:

Cirriculum Vitae

of

Cecille Cerolene Nolands

Professional Summary

A meticulous professional individual with extensive knowledge of administrative and office processes. Committed to producing desirable results with minimal or zero supervision. Astute, organized and methodical with articulate communication style and personable nature. Work History

Fridge Foods Group

East London, South Africa

16 March 2022 – 19 May 2022

Sales Agent and Client Relations – 2-month Contract Job

Sales Agent

Selling frozen foods and perishables via telephone to existing and new clients.

Drafting quotations.

Sending quotations.

Promoting sales.

Placing orders and stock control.

Meeting deadlines for orders.

Customer relations.

Debt Pro SA - Credit and Debt counseling service in East London East London, South Africa

01 September 2021 - 28 February 2022

Queries and Office administrator

Attending to client queries successfully.

Liaising with Credit Providers, banks and attorneys.

Communicating with clients via phone and email.

Data Capturing

Creating Spreadsheet report.

Requesting updated balances from the bank and creditors.

Assisting walk-in clients.

Proposal follow ups with the banks.

All client queries and follow ups.

DMC Collections East London, South Africa

01 August 2020 – 31 August 2021

Collections Agent – Outsource Department

adsiam@r.postjobfree.com

064*******/062*******

East London, 5201

Personal Details

Fullnames: Cecille Cerolene

Nolands

Known as: Cecille

Address: 278 Greenpoint Road,

Buffalo Flats, East London

RSA ID:880**********

Gender: Female

Marital Status: Married

Dependents: Two (2)

Employment Equity: Coloured

Availability: Immediately

Currently unemployed

Skills

Interpersonal Communication

Teamwork and Collaboration

Flexible and Adaptable

Written Communication

MS Office Skills

Interests

Learning new concepts

Data Capturing.

Debt collections.

Telephone collections - outsource department.

Confirming Employment and Address.

IQ Academy

East London, South Africa

01 October 2016 - May/2020

Student Retentions Agent and Debt collector

Achieving set Targets.

Associated with campaign and ensuring students are retained and paying their accounts.

Initiating clients to ensure continual payments and academy activities.

Following up on outstanding accounts.

IQ Academy

East London, South Africa

18 November 2013 – September 2016

Tele-sales Consultant and Call Centre Agent

Call centre agency selling educational policies and short business courses telephonically.

Working in a team and reaching targets.

Booysens and Co Inc

East London, South Africa

27 April 2007 - 04 October 2013

Administrative Clerk

Legal Administration.

Drafting Legal Court Documents.

Client Queries.

Telephone Etiquette.

Correspondence (drafting and responding to).

Data Capturing.

Operating Switchboard.

Confirming employment and Garnishee Address for New Applications.

Tracing Clients (XDS and ITC Traces).

Preparing documents to be couriered and receiving parcels.

Sending ordinary and registered post.

Drafting and merging correspondence.

Doing daily filing.

All administrative work.

Assisting legal department.

Languages

English: Native language

Transformation

Reading

Coherence

Family and Church

Education

2006

Grade 12

Alphendale High School

High School Diploma

Achievements

Prefect in Grade 12

Library Prefect Grade 10 – 12

Afrikaans: C1

Advanced

Xhosa: Poor

References

Lelani Hickman

Sales Manager

Fridge Foods

Contact Number: 072-***-****

Annaline Le Keur

Debt Counsellor

Debt Pro SA

Contact Number: 082-***-****

Hyacinth O’Connor

Team leader

DMC Debt Management

Contact Number: 083-***-****

Haymo Minnaar

Operational Manager

IQ Academy

Contact Number: 073-***-****

Bianca Eyssen

Team Manager

IQ Academy

Contact Number: 076-***-****

Booysens and Co Inc

Charlene Dauberman

Office Manager

043-***-****

Gaylarno van Wyk

Admitted Attorney

Mentor

062-***-****

PERSONAL STATEMENT

Consider my application if you seeking an enthusiastic, diligent and motivated employee with a strong desire for personal growth through communicating with others and learning new concepts.

- Cecille Nolands



Contact this candidate