Entry Clerk Service Representative
Resume:
RESUME
PERSONAL DETAILS
FULL NAME : FARAH HEIDI BINTI ABD. HAMID
I.C NUMBER : 790***-**-****
AGE : 43
ADDRESS (HOME) : 59, JALAN BU 11/3
BANDAR UTAMA
SELANGOR
TELEPHONE NUMBER : 03-77329093
HANDPHONE NO : 014-*******
DATE OF BIRTH : 19 SEPTEMBER 1979
PLACE OF BIRTH : KUALA LUMPUR
SEX : FEMALE
NATIONALITY : MALAYSIAN
RELIGION : ISLAM
LANGUAGES WRITTEN : BAHASA MELAYU, ENGLISH
LANGUAGES SPOKEN : BAHASA MELAYU, ENGLISH
E-MAIL : ***********@*****.***
COMPUTER LITERACY : MS WORD, MS EXCEL, POWERPOINT, CONFIGURE
ROUTER, TROUBLESHOOT HUGHES AND MS NORTEL
NEAREST HEIR DETAILS
NAME : FUZIAH BINTI HUSSAIN
ADDRESS : 59, JALAN BU 11/3
BANDAR UTAMA
47800 PETALING JAYA
SELANGOR
TELEPHONE NO : 013-*******
RELATIONSHIP : MOTHER
EDUCATIONAL BACKGROUND
PROGRAM : BACHELOR OF INFORMATION TECHNOLOGY (BIT)
MAJORING : NETWORK
CGPA : 2.56
1998 – 2002 : UNIVERSITI UTARA MALAYSIA
1997 – 1998 UNIVERSITI UTARA MALAYSIA MATRICULATION CENTRE
1992 – 1996 : SEKOLAH MENENGAH IDEAL HEIGHTS, BUKIT IDAMAN
68100 BATU CAVES, SELANGOR
PMR (1994) – 4A, 4B
SPM (1996) – 13 AGGREGATE, GRADE 1
1990 – 1992 : LUSHER JUNIOR HIGH SCHOOL, USA
1986 – 1990 : SEKOLAH RENDAH KEBANGSAAN BATU 4
JLN IPOH, KUALA LUMPUR
ACTIVITIES AND HOBBIES
HOBBIES : SURFING INTERNET, LISTENING TO THE RADIO,
WATCHING MOVIES, COOKING
PERSONAL CHARACTERISTICS
PERSONAL QUALITY : MY COLLEAGUES DESCRIBES ME AS A HELPFUL
PERSON, WILLING TO SHARE MY KNOWLEDGE
WITH OTHERS, HARDWORKING, DILIGENT,
WARM AND CARING PERSON.
PREFERED WORKSTYLE : I PREFER TO WORK IN A FAIRLY ORGANIZE
ENVIRONMENT. I WOULD LIKE TO THINK THAT I AM
INDEPENDENT, AMBITIOUS AND HIGHLY ENTHUSIASTIC
IN COMPLETING A TASK WITH SUCCESS.
CAREER OBJECTIVE
TO EXCEL IN THE FIELD OF INFORMATION TECHNOLOGY IN A FAST PACED AND
FORWARD-THINKING COMPANY.
STRENGTHS
AGGRESSIVE WITH HIGH PERSONAL AND CAREER GOALS
EXPECTED MONTHLY SALARY
RM 1500
PAST WORK EXPERIENCE
1. COMPANY NAME : BRILLIANCE INFORMATION SDN BHD
COMPANY INDUSTRY : ICT (INFORMATION AND COMMUNICATION
TECHNOLOGY)
POSITION TITLE : ADMINISTRATIVE ASSISTANT
RESPONSIBILITIES
TO COMPILE CHECKLISTS AND DOCUMENTATIONS OF MINISTRY OF HEALTH PROJECT WHICH IS HMIS 2 AND TPC (TELE-PRIMARY CARE)
TO COMPILE CHECKLISTS AND DOCUMENTATIONS OF MAHKAMAH PROJECT.
TO UPDATE THE ASSET MANAGEMENT SYSTEM.
TO EDIT AND COMPILE TPC WEEKLY PROGRESS REPORT FROM JOHOR AND SARAWAK.
TO EXTRACT A HMIS AND TPC MONTHLY REPORT FROM HELPDESK SYSTEM.
JOB SPECIALIZATION : IT/COMPUTER- NETWORK
YEAR JOINED : 2003
YEAR LEFT : 2007
2. COMPANY NAME : EISENTECH RESOURCES SDN BHD
COMPANY INDUSTRY: INFORMATION TECHNOLOGY
POSITION TITLE : PART TIMER DATA-ENTRY CLERK
DATE JOINED : MAY 2010
MONTHLY SALARY : RM 1122
DATE LEFT : SEPT 2010
RESPONSIBILITIES
oCALL CUSTOMERS TO ASK COMPANY E-MAIL ADDRESSES
oGET COMPANY E-MAIL ADDRESSES THROUGH COMPANY BOOK OR
WEBSITES
3. COMPANY NAME : CIMB AVIVA SDN BHD
COMPANY INDUSTRY : INSURANCE
POSITION TITLE : DATA-ENTRY CLERK
DATE JOINED : SEP 2010
MONTHLY SALARY : RM 1200
DATE LEFT : DEC 2010
RESPONSIBILITIES
oKEY-IN DATA FOR CUSTOMERS DETAILS IN THE SYSTEM
oSEND APPROVAL LETTERS AND POLICY TO CUSTOMERS
4. COMPANY NAME : UOA HOLDINGS SDN BHD
COMPANY INDUSTRY : PROPERTY / REAL ESTATE
POSITION TITLE : DATA-ENTRY CLERK
DATE JOINED : JAN 2011
MONTHLY SALARY : RM 1200
DATE LEFT : MAR 2011
RESPONSIBILITIES
FILING PAYMENT VOUCHERS, JOURNAL VOUCHERS AND BANK IN SLIPS IN THE FILE.
5. COMPANY NAME : THOMSON REUTERS (FUJITSU)
COMPANY INDUSTRY : INFORMATION TECHNOLOGY
POSITION TITLE : CUSTOMER SERVICE REPRESENTATIVE
DATE JOINED : MAY 2011
MONTHLY SALARY : RM 1800
DATE LEFT : SEPT 2011
RESPONSIBILITIES
CREATE ACCOUNT FOR NEW USER
DELETE ACCOUNT FOR LEAVER
6. COMPANY NAME : MICROPURPLE SDN BHD
COMPANY INDUSTRY : INFORMATION TECHNOLOGY
POSITION TITLE : ADMIN CLERK
DATE JOINED : FEB 2015
MONTHLY SALARY : RM 1600
DATE LEFT : JUNE 2015
RESPONSIBILITIES
MANAGE INCOMING AND OUTGOING CALLS
FILL IN THE DETAILS OF NEW TM CLIENT IN THE SUBMISSION FORM
UPDATE CLIENT ACCOUNT IN THE SYSTEM
WELCOMING GUESTS WITH RESPECTIVE SALUTATION
EXPERIENCE GAINED
-EXPERIENCE IN USE OF INTERNET, SOFTWARE APPLICATIONS INCLUDING POWERPOINT, WORD AND EXCEL. EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS AND KNOWLEDGE OF HEALTH CARE INFORMATION TECHNOLOGY.
-EXCELLENT ORGANIZATIONAL AND MOTIVATIONAL SKILLS.
REASON FOR LEAVING
-SEEK FOR BETTER CAREER ADVANCEMENT OPPORTUNITIES AND EXPOSURE IN IT FIELDS.
REFERENCES
1. NAME : MARIANI BT ABD RAHMAN
POSITION TITLE : PROJECT MANAGER
TELEPHONE NUMBER : 013- 3633388
EMAIL : *******@******.***.**
COMPANY NAME : BRILLIANCE INFORMATION SDN BHD
2. NAME : NANIRUSLA ADURA ISHAK
POSITION TITLE : PROJECT MANAGER
TELEPHONE NUMBER : 012-*******
EMAIL : *********@******.***.**
COMPANY NAME : BRILLIANCE INFORMATION SDN BHD
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