Name: Richard C. Rowe Jr. (Business Systems Analyst, Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO),

SAFe Agilest, Scaled Agile, Project Manager) adsi9j@r.postjobfree.com

Employment Objective

Perform as a primary liaison with stakeholders, gathering and documenting those requirements. Understand product expectations and usage, allowing for the collection of project needs and deliverables that can be conveyed to the team for design and development. Provide regular reporting on project metrics, status of deliverables and risks/issues with the associated management plan to peers. Lead client meetings to gather details and document expectations for workflow and features. Work with cross-functional team leaders to set schedules, document project status, and ensure on time delivery of releases. Contribute to development, maintenance and approval of project plans. Guide and support team leads in prioritizing, trouble-shooting and contingency planning. Communicate project specific priorities. Liaise with functional leads/managers to optimize performance and utilization of project team members.

Education

Bachelor of Science Business Economics Purdue University

Professional Certifications

Certified Scrum Master License 000270825, Scrum Alliance

Certified Scrum Product Owner License 000270825, Scrum Alliance

SAFE Agilest, Scaled Agile, Oct 2015

Management Tools

Agile, Rally, Version One, Kanban, SPARX Enterprise Architect, Microsoft Team Foundation Server (TFS), Microsoft Office Tools (Word, PowerPoint, Excel, Access, Visio, MS Project), DevSuite, Quality Center, Application Life Management (ALM), Bridger XG by Lexus Nexus, ACTIMIZE, Possible Now, PCI DSS, WebEx, NetMeeting, SharePoint, Rational RequisitePro, Rational Requisite Web, Rational ClearCase, Spark, Sametime, CMM Level 2, Telecommuting.

Technical

SQL, UML, User Stories, Plainview, Mercury Test Director, Project InVision, QMF, SPUFI, Princeton Softech Move Access, ANSI X12 837, ANSI X12 835, ANSI X12 270, ANSI X12 271, ANSI X12 276, ANSI X12 277, ANSI X12 278, NCPDP 5.1, SeeBeyond, EDI Mapping, Informatica Analyst, Meta Data Manager, HL7, UB92, Teradata, HCFA 1500, HCPCS, CPT codes, ICD9, ICD10, NUBC, NDC, CLAREDI, PVCS, ENDEAVOR, ASSEMBLER, COBOL, JCL, IMS DB\DC, SQL, CICS, DB2, ORACLE, TERADATA, ETL, DATA WAREHOUSE, VSAM, TSO\SPF, INTERTEST, Service Now

Training

Certified Scrum Master, Certified Scrum Product Owner, SAFE Agilest, HL7 V3 CDA Training (VITA), (CPM) Project Management Training (VITA), Rhapsody Training, Kanban, ALM, CA Agile Rally, Version One

Emotional Intelligence: Excelling Under Pressure University of Richmond, Understanding Yourself as a Leader University of Richmond, HIPAA

BRAIN BENCH Certified IMS 6, CMMI Level III, E*Gate 4.5 (SeeBeyond) Product Suite for Managers

Amazon Web Services Foundation Class

Employment History

NOTE: Employment GAP

August 2019 when the VSP project shut down I took some time off, and then my youngest son had a seizure and a heart attack where he fell and hit his head and suffered a Traumatic Brain Injury. I have been a caregiver for my son for the past 2 years. He has miraculously recovered to the point that I can now get back to work.

Virginia State Police (Super Technology Inc.) Property and Finance, Legal and Safety Senior Business Analyst

June 2019 August 2019

Reviewed, analyzed and evaluated (VSP) business systems and user needs for the implementation of a new centralized agency-wide billing system. The goal was to re-engineer and clearly define business processes for centralized billing activity. By reducing manual and spreadsheet-based processes to one back office system including financials, fulfillment, inventory, and sales. Gaining real-time daily cash balance visibility, using real-time dashboards, scorecards and KPI's. The Project was bigger than the original scope so the project was cancelled early.

Alphanumeric Systems (Genworth) Senior BSA Oct 2018 April 2019

Member of a Discovery Team of business analysts that produced the SDLC software requirements for system and process changes to the Long-Term Care Calypso System. As a business system analyst in I performed database queries, business user interviews and side by sides sessions to produce user storied development requirements in iterative Agile SDLC driving product deliverable Sprints while keeping the projects on track and the business users happy.

OPTUM Insight (UHG) IT Data Analytics Consultant Feb 2018 to Jul 2018

Participated in a Medicaid Data Warehouse Replacement Project, I functioned as a project manager, business analyst, and tester for OPTUM Insight’s total replacement of the Virginia Medicaid Data Warehouse (Claims, Provider, Reference and Recipient)

RANDSTAD / ICMA RC Senior Business Analyst June 201 7 to Dec 2017

Analyzed clients’ RFP and developed SDLC and Agile requirements and transaction crosswalks for the conversion of retirement plan participant’s information to transactional data for loading to mainframe Oracle tables. During the testing, cycle used SQL to deliver transactional validation and gap analysis.

VERSCEND (Formerly VERISK Health) Senior Business Analyst Sep 2015 to Mar 2017

Lead Healthcare Claims (Medicare) business system analysis and ensured requirements validation grooming sessions, product demos and participated in Agile Ceremonies

Validated CMS HIPAA rules and edits for 837I, 837P, and 837D

Ensured validation of code set regulations (ICD 10, ICD 9, HCPCS, CPT, NUBC, NDC, etc.)

Developed and refined user stories for developers and testing analysts.

Richmond Computer Resource/Virginia DMV (Product Owner/BA) Jan 2014 to Mar 2015

Facilitated daily Stand-ups led grooming sessions and product demos.

Identified and removed potential impediments, Maintained product burn down chart

Set up retrospectives, Sprint planning and review sessions, Shielded the team from Sprint interruptions.

Developed and maintained a product backlog (user stories, acceptance criteria, estimates, and business-valued priorities), introduced and implemented transformation from Scrum to Kanban and Scrumban for the development and leadership teams as a management framework.

Used the estimates, SQL queries, and product backlog to determine the delivery date(s).

Managed / Collaboration with other teams to handle dependencies, negotiated and reprioritized stories as appropriate.

Ensured the core agile team understood the business drivers and business value of the backlog Items.

Maintained the release plan and strategy, ensured product rollout.

Capital One Business Systems Analyst Jun 2011 to Dec 2013

Collaborate with business and IT partners to facilitate and manage the end-to-end development of Business Requirements for complex initiatives impacting Risk Management and Compliance (Privacy and Anti - Money Laundering (AML), Payment Card Industry Data Security Standard ( PCI DSS) business areas, functions and system platforms.

Virginia Department of General Services ISS (Project Coordinator Senior BSA) Jun 2009 to Jun 2011

Managed the (EHR) Electronic Health Level 7 Records project. (HL7, OML020, OML021)

Developed the initiation and planning document, project charter, partnered with sponsors to secure project approval, developed communication management plan, defined project team roles and responsibilities, developed work plan structure and project schedule, developed deployment plan, lead project meetings, documented and prioritized scope changes and facilitated approval processes, and performed other duties when needed.

Documented user requirements, analyzed and designed application functionality using SQL queries and UML while working with developers to implement system enhancements.

Coordinated acceptance testing, defect resolution, training, new user’s enrollment, and the change control process.

Affiliated Computer Systems Consulting Senior Systems Analyst Nov 2007 to May 2009

Developed use cases, UI design, business rules, system list, valid values and system parameters to configure and customize enterprise functionality for a Medicaid/Medicare Replacement Project.

Participated in Design Peer Review reviews for other functional areas.

Facilitated detailed system design walk-thru with the customer.

Analyzed and designed Member system interfaces.

Worked with the system architecture group to develop new and updated database tables.

Extensive design for ANSI X12N 270/271 Health Care Eligibility Benefit Inquiry and Response transactions for HIPAA

Compliance.

Virginia Department of Motor Vehicles, Functional Architect Nov 2006 to Sep 2007

Lead the Operational Readiness team in an Agile environment, which included conducting SME interviews and developing the business specifications document.

Assessed the improvement in the quality of the scanning process being handled locally in the crash accident-recording center.

Created a plan to move the crash report scanning to the centralized accident-processing center.

Set-up work areas for new scanners to be physically located.

Coordinated selection and procurement Process.

Developed Operational readiness for the new scanning process.

Assisted in the design, gap analysis and delivery of the new accident crash report for the Virginia State Police and all the police localities around the state of Virginia.

Assisted in statewide law enforcement focus groups.

Attended International Forum on Traffic Records and Highway Safety Systems.

Developed XML specifications for electronic submittal of accident reports.

Challenged conventional thinking and stimulated new ways of thinking within the business environment.

Created value by formulating Business Process Models (BPM) that captured and re-engineered business processes across organizational units.

Developed quality requirements in UML (use cases, functional and non-functional requirements, and flow of event activity diagrams, sequence diagrams.

Assisted in the design and delivery of the new accident crash report for the Virginia State Police and all the police localities around the state of Virginia.

First Health Services Corporation (FHSC) Interface /Configuration /Systems Manager Mainframe Programmer (Pharmacy & Medicaid), Jun 2002 to Feb 2005

Reported to the Project Technical Manager, responsible for the Project Interface issues and managing a Waterfall SDLC interface process, including maintaining the project Interface Database and elevating interface issues to the Project Leadership Team for timely resolution.

Executed data conversions from one software platform to another.

Facilitated and monitored vendor engagements from Statement of Work through design, coding, testing, and file transfer, web site planning, deployment and sign off.

Established strong relationships with interfacing agencies and application teams.

Took complete ownership of project delivery and provided technical leadership for large and small projects.

Engaged Capability Maturity Model (CMM) processes across technologies.

Developed and implemented Configuration Management processes and procedures that complimented the methodology employed by the project(s).

Created software builds for the project teams including development, integration and test environments.

Established the Change Request Process to ensure that proposed changes to the system are assessed and applied in a consistent and controlled manner.

Worked with the project team to create automated scripts for regression testing of new builds, integrate existing code changes for iterative development with parallel code changes and to identify and communicate integration issues with code migration.

Manage work in a dynamic complex environment. Strong goal setting and task prioritization and getting it done.

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