Reservation Agent Front Desk

Excellent communication skills

Attention to details

Analytical and Logical

Problem Solving and Decision-

Making, Creative, Planning,

Critical Thinking, Leadership,

Organizational Skills,

Enthusiast, Adaptive,

Energetic.

Skilled at learning new

concepts quickly

Multi Property Reservation Agent.

JW Marriot Hotel & Renaissance Hotel, New Cairo, Egypt 24th of July, 2022– Present.

Create new reservations by MARSHA system with a profession manner, inform the guest about the hotel rates and convince him to choose the best. Answering all questions with fully details and doing what make the guest satisfied. Sharing information with my team throughout meetings and e-mails, as well as listen up to my colleagues and manager.

Food & Beverage Captain at Le Meridian Cairo airport Hotel. Cairo International Airport, Cairo Egypt

1st of September, 2017– 20th of July, 2022.

Personal Information

Date of birth: 1st of March

1995

Nationality: Egyptian

Address: Egypt, New Cairo,

Third Settlement

Gender: Male

Military Status: Exempted

BMI: 22.91

EDUCATION

Marco Mokhles Boshra Aziz

REFERENCES

************@*****.***

+201*********

Versatile worker with experience in hospitality and ability to do work independently, can work under pressure with a smile and ready to learn new skills. Can handle customer by providing total quality service.

CAREER OBJECTIVE

EMPLOYMENT HISTORY

University of ElMinia

Faculty of Al-Alsun

(languages)

English and German

Department

65.8% total grade (Good)

2013-2017

- November 2021: Sales of events at Le Meridien Cairo airport

- November 2020 – January 2021: Front Desk training at le Meridien Cairo airport.

-July - August 2018: Cabin Crew Training in EGYPTAIR Company.

-March - May 2018: Food and Beverage Academy in LE MERIDIEN Hotel CAIRO AIRPORT.

-April 12, 2016: Participated in the "CV & Interview Workshop" held by Graduates' Follow-up Unit, Faculty of Al-Alsun, Minia University.

-November 23, 2015: Participated in the "Translation Workshop

"held at the Department of English, Faculty of Al-Alsun, Minia University.

-April 27th 2015: Participated in the "Translation Workshop" held at the Department of

English, Faculty of Al-Alsun, Minia University in association with the National Center for Translation, Ministry of Culture, Egypt. Kindly, it's pleasure for seeking any references and more Information.

SKILLS

TRAINING HISTORY

Contact this candidate