Sales Executive Customer Service
Resume:
Mohamed
Ibrahim
UAE, Dubai
**.******@*****.***
https://www.linkedin.com/in/mohamed-
ibrahim-84467bba/
New Business Development Sales Operation & Management Analysis & Planning Result-driven Sales Development Expertise to Deliver Substantial Revenue Growth in Highly Competitive and Diverse Businesses in Three different Markets. Experience with Cold-Calling to Large Organizations, Leveraging Listing Networks, and Effectively Hunting and Closing100%of thousand New Business Opportunities. Build hundreds of relationships, navigate business politics and roadblocks, streamline and improve processes and sales methods, The execution of multimillion-riyal projects.
Experience
Nov 2019 to Apr 2021
Sales Executive/Rentokil Saudi Arabia Eastern Region, KSA
Managed a million riyals Portfolio, pipeline, CRM, reporting, KPIs, target-oriented, and collection
Increased sales by 20% through the well-placed implementation of sales initiatives.
Achieved 100% sales returns through collaboration with other sales teams.
Identified product improvements, coordinated with research and analysis teams, thereby improving products by 25%.
Arranged 10 visits per day to Enhance business opportunities by building successful professional relationships.
Established Effective Business Contacts and Submitting Sales Reports on a Daily and Weekly Basis.
May 2014 to Apr 2019
Senior Sales Operation/shawl Commercial laundry-B2B Riyadh, KSA
Prospect and drive the entire sales process for laundry services for hotel enterprises, and other hospitality organizations to promote SHAWL services and increase20% the market share.
Launched From 0 to end, manage the negotiation and closing process.
Improve 98% of customer satisfaction by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Planned and prepare the annual 3 million riyals sales budget for the designated area, including pricing, rebate coordination, and promotion coordination.
Improve PR with 80 KA by arranging on-site seminars focusing on the customers.
Steered met targets by 100% between the years 2015 and 2019.
Meet with the high-level management to ensure delivering the best service level meanwhile achieving the highest level of customer satisfaction. Jan2009 to Dec 2013
Sales Executive/JORHM furniture-Retail Muscat, Oman
Generate approximately 50 000 OMR based on establishing prospects and maintaining relationships with clients.
2
Improved efforts efficiency by recommending 100 products and monitoring professional processes.
Attained efficient sales processes by identifying important 10 sales KPIs.
Discovered hundreds of clients' interests in services and products through the implementation of a demonstration system.
Developed 100 action plans and schedules to identify specific targets and project the number of contacts needed.
Skills
Sales Executive.
Client Services.
Administrative tasks.
Public relations.
Negotiation.
Learning Skills.
Confidence.
Microsoft Excel.
Consultative Sales.
Overcoming objections.
Writing a proposal.
Business Development.
Kay Accounts Manager.
Business-to-Business (B2B).
Strategic Planning/Analysis.
Coaching.
Leadership.
Growth mindset.
Qualifying Prospects.
Aggressive approach.
Building rapport.
Open questions.
Sales Forecast.
CRM.
Sales profitability.
Lead Generation.
Presentations.
Active listening.
Positive Thinking.
Sales Pipeline.
Organized well.
Closing.
Sourcing customers.
Languages
Arabic
English
Education
Bachelors of Mass Communication/
Al-Azhar University, Cairo
Certification
Jan 2021
Successful Negotiation: Essential Strategies and Skills University of Michigan
Personal Data
Nationality Egyptian
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