Darla Stapp
Belding, MI *****
***************@**********.***
Work Experience
Guest relations director
Clifford lake inn - Stanton, MI
June 2017 to Present
Guest services, handling challenges, overcoming road blocks or dissatisfied guests, answering phones, taking reservations
Corporate Quality Engineer
Challenge Manufacturing - Grand Rapids, MI
June 2014 to August 2020
Worked directly with our suppliers helped with problem solving overcome obstacles some customer direct issues
Administrative Assistant
UNITED MEMORIAL HOSPITAL - Greenville, MI
January 1996 to September 1999
I assisted with staffing shifts as well as preparation for joint commission audits Education
Some college in Cosmetology and business
Aquinas College - Grand Rapids, MI
January 2014 to August 2014
High school diploma or GED
Skills
• Honest
• Kind
• Empathist
• Prompt
• Great communication
• POS
• Hard working
• Front Desk
• Host/Hostess
• Guest Services
• Upselling
• Guest Relations Experience
• Restaurant Management
• Serving Experience
• Bartending
• Events Management
• Hair Styling
• Cash Handling
• Restaurant Experience
• Office Management
• Banquet Experience
• Makeup Application
• Leadership
• Assistant Manager Experience
Certifications and Licenses
Cosmetology License
Additional Information
Business owner from 12/04 thru 3/15