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Customer Service Sales Manager

Location:
Davao City, Davao, Philippines
Salary:
25000
Posted:
September 11, 2022

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Resume:

Peter Jay Cambronero

+63-926-****-***

adsi6a@r.postjobfree.com

B21 L7 Amolo St. Tahimik Ave. Matina, Davao City, Davao del Sur Summary

Highly motivated Sales Manager with extensive customer service experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Experience

Southern Urban Kitchen, Inc.

Sales Executive, Davao City, Davao del Sur

04/2022 - Present

Establish and maintain strong positive relationships with Architects, Interior Designers, Contractors, Project Managers, and other suppliers

Find and qualify prospective clients

Present kitchen, wardrobe, vanity and countertop proposals Coordinate revisions and present revised proposals to clients Close the sale and execute contract

Continue to maintain positive relationship with client up to and after project completion Ultrafood Distribution Company - North & South Mindanao Unit Sales Manager, Davao City, Davao del Sur

08/2017 - 02/2022

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Managed order cycle to enhance business development and maintain sustainability and customer satisfaction. Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals. Developed and implemented comprehensive salesperson training program. Created effective strategies to target new markets after researching and analyzing competitor behavior. Resolved customer issues quickly and managed over several accounts to increase sales and meet quotas. Handled customer relations issues, enabling quick resolution and client satisfaction. Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.

Cosmopolitan Climbs Life Plan Inc.

Sales Consultant / Memorial Service Planner, Davao City, Davao del Sur 06/2020 - Present

Seek out new clients and follow-up on company generated prospective clients Explain features, advantages and disadvantages of various policies to promote sales of pre-need plans Conducted pre-need consultations with clients to outline options and benefits of pre- arranging their funeral and cemetery needs

Developed marketing strategies

Respond to customer complaints, payment negotiations or other service matters Provided excellent service and attention to customers in-person or via phone

Environet Philippines

Head for Mindanao, Davao City, Davao del Sur

05/2016 - 04/2017

Supervise and monitor all Camella housing and Condo Properties are treated properly for infestation Take the required measurement of the area in need of treatment GPMI Philippines

Property Manager – Camella Northpoint Condominium, Davao City, Davao del Sur 05/2015 - 05/2016

Ensure all the properties under my care operate smoothly, maintain their appearance to preserve and increase their value

Inspect properties and arrange for repairs and new materials as required Supervise and assign duties to all maintenance staff, and contract for services such as landscaping Maintains building systems by contracting for maintenance services and supervising repairs Meet potential tenants, show them the property and assess their applications in accordance with anti- discrimination laws

Pay property expenses, including taxes, mortgages, payroll, insurance premiums, and maintenance costs Keep all property records and prepare the budget and financial reports for owners and management Investigate and resolve property complaints and rental violations PTC Commercial Corporation

Regional Sales Manager - South Mindanao, Davao City, Davao del Sur 02/2013 - 04/2015

Regularly review sales data and create reports for senior-level officers Create regional sales plans and quotas in alignment with business objectives Utilize business intelligence tools to provide sales insights to marketing and sales staff Providing exceptional customer service to all customers on a daily basis Developing and implementing sales and marketing plans to drive sales and profit Collecting customer feedback and market research

Pepsi-Cola Products Philippines

Regional Distributor Operation Manager South Mindanao, Davao City, Davao del Sur 04/2008 - 01/2013

Training sales personnel in developing their capabilities in selling, merchandising, collections, returns management, business review presentations, and gathering market competition activities through training and actual hands-on fieldwork activities

Deliver sales volume by developing key accounts management for supermarkets and secondary accounts Analyze field reports from sales force in the trade and to understand the trending, consumer preferences, and to know factors affecting sales, collection, and competition to trade Monitoring the profitability of the regional distributors through inventory management and sell-out and sell-in activities

Managed on-site evaluations, internal audits and customer surveys. Oversaw daily operations to ensure high levels of productivity. Drove operational improvements which resulted in savings and improved profit margins. Offered friendly and efficient service to customers, handled challenging situations with ease. Diethelm Philippines, Inc.

Channel Development Manager - Consumer Business, Davao City, Davao del Sur 01/2003 - 04/2008

Responsible for setting and achieving the monthly, quarterly sales targets Major job activities: deliver profitable volume, identify growth drivers of each account, develop and implement account plans, ensure merchandising objectives are met, manage and monitor account receivables, ensure proper servicing to assigned accounts

Involved in Direct Selling and developed plans and programs for the improvement of the trade on Key Accounts as well as conduct Sales Business Review with the customers Handled Datu Complex Distributor (MJ products)- Assist in developing and implementing accounts plan, likewise managing and monitor ACCOUNTS RECEIVABLES, ensure proper servicing to assigned accounts JDH-Zuellig Philippines, Inc.

Sales Representative - Consumer and Pharma, Davao City, Davao del Sur 04/1994 - 06/2003

Functioned mainly as Sales Representative but this time, developed and focused more on Key Accounts; conducted Sales Business Review with customers, conducted sell-in and sell-out planning Involved in Direct-Selling which consists of prospecting, writing down orders, proper quoting of price and terms, and adherence to company policies and methods; this work demands the use of my imagination, creative ability, and resourcefulness; also involved in indirect selling by helping buyers solve their problems related to merchandising, marketing, or management problems; attend Sales Meeting to acquaint with the new trends in the business or company policies; activities include reporting, preparation of daily, weekly, and monthly reports, and collecting receivables; focused more on Secondary and Tertiary accounts Expanded territorial sales by 100%

Skills

Sales Performance, Time management, Account Management, Customer service Education

Bachelor of Science in Business Administration

Ateneo de Davao University, Davao City, Davao del Sur 05/1994



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