E-Mail: adsi5d@r.postjobfree.com Contact: +971*********, 055*******

Global Training Professional, offering over 18 years of rich & extensive experience in Airport & Cargo Operations, Health & Safety, and Sea Port Operations, Resource Planning with hands-on Manpower Operations. Training Delivery & Experience in Aviation, Health & Safety, Logistics Supply Chain, Human Resource, Quality Control, Soft Skills & FM training; targeting senior level challenging assignments with an organization of high repute

Global Professional, completed the Diploma in Cargo Management & Airlines and Travel Management

(IATA/ UFTAA) – Montreal Canada presently associated with World Security DP World as Training Manager / Operations Specialist – Airport & Cargo Operations (Dubai & DWC Airports).

PMP Certified, Qualified & Lean Six Sigma Certified Professional, offering leadership and operations excellence in formulating, planning, scheduling & implementing effective strategies for training requirements, regulatory compliance training & QSHE trainings.

Expert in managing People Management /Training specialists/ Trainers to implement multiple programs and projects concurrently, owning, planning and coordinating, delivering and facilitating workflow training modules such as New Hire Trainings (NHTs) and Cross Trainings (CTs), launching training for new services, implementing new training initiatives to enhance the productivity, capability and quality assurance

Excellence in coordinating with the department heads across the business, optimizing the training facilities and equipment, delivering the training within Training costs & Budget, assessing the return on investment (ROI) of all training

Skilled in liaising with government & regulatory authorities like GCAA, DCAS and DCA, delivering training excellence, leading airport & cargo operations training programs, assessing training materials and identifying training and development needs in the department

Highly skilled in managing the Airport & Cargo Operations Manpower Management & Aviation Trainings that include Ramp Safety Induction, Dangerous Goods Awareness, Human Factors in Airport Ground Handling, Cargo Safety Training, Cargo Handling Awareness Training, Aviation Security Awareness Training, FOD Training, Fundamentals of Baggage Handling (FOBH) for all Dulsco Staff

Successfully led the Accident and Incident Investigations, took corrective actions to safety, prepared accidents statistics of every accidents and calculation of maydays lost, conducted the inspections and audits of workplace & staff accommodation, coordinated with client representative for health & safety matters, arranging and conducting Technical & Operational related Trainings such as cargo handling training, defensive driving techniques training, HHT scanning training & forklift operations training

Exhibited proficiency in Developing and Designing Airport & Cargo Operations & QHSE Safety Trainings (PowerPoint, Audio & Visual)

Certified as Dangerous Goods Regulations Instructor at Air Arabia Academy approved by General Civil Aviation Authority (GCAA) from Abu Dhabi; conducted Dangerous Goods Regulations training for CAT – 8, 9, 10, & 11 at Sharjah Aviation Services & Air Arabia Staff; planned and executed Dangerous Goods Regulations CAT – 8 & Aviation Security Awareness Training and Cargo ULD Build-up Training

Recognized by the ’Senior Management Team’ for assessing the resource requirement basis the operational load and briefed the management on shortage or deficiency, managing the export documentation, warehouse cargo build-up, cargo acceptance and manifesting for all outgoing flights, ensuring airlines met the SLA’s– MCT’s / Cargo Close-out times, resolving the challenges in Cargo operation and undertaking the corrective action to prevent major disruption to cargo operation

Project Management Specialist with certification in Project Management Professional PMBOK 6th Edition Workshop & CPD from Inspire Training Academy – Qatar, capable of leading projects right from scratch with focus on meeting project goals, objectives and risk

~ Managing Manpower Operations ~ Contracts Management ~ Billing & Payroll Management

~ Training Needs Analysis (TNI) ~ Annual Training Plan/Management ~ Virtual Instructor Led Training

~ Aircraft & Aviation Training Development ~ Dangerous Goods Awareness Training ~ Train the Trainer (TTT)

~ Aviation Security Awareness Training ~ Occupational Safety & Health Training (IOSH) ~ Senior Management Reporting

~ Lean Six Sigma Implementation ~ COVID-19 Aviation Industry Safety Implementations ~ Airport/Cargo Training

~ Port & Terminal Operations and Planning ~ Sea Port & Airport Manpower Operations ~ Manpower Solutions Aviation Training, Health & Safety Specialist - Operations Management Professional Key Impact Areas

PROFILE SUMMARY

VIJAY ANAND. MJ

Training Manager & Operations Specialist – Airport & Cargo Operations, HSE, Logistics & Seaport Operations Sep’21 – Aug’ 22

Training Manager / Operations Specialist – Airport & Cargo Operations – DAFZA, Dubai Airport & DWC Al Makthoum Airport - Jebal Ali U.A.E – World Security AYDI Manpower Solutions – DP World

Managing the Complete manpower Operations & Training Requirements for DP World Seaport Operations, Airport & Cargo Operations & Other 3rd Party Logistics in World Security AYDI Manpower Solutions.

Successfully Managed 5,000 Headcount in Manpower Department and handled all Blue & White Collar Categories.

Manpower Categories handled & trained: Lashers, Stevedores, General Helpers, Loaders, Packers, and Cleaners & Equipment Operators.

Monitoring of manpower status and manning levels required to fulfill all Dnata Cargo /EK Sky Cargo Manpower Operations requirements. (Cargo & Warehouse Operations, Aircraft Cleaning)

Supervise the activities of the Airport & Cargo Operations staff to ensure that the goals for Quality and productivity are met effectively in daily basis to achieve the monthly man hour’s target.

Monitor, evaluate, and report as required to the management on CSA quality adherence. And productivity statistics for review and evaluation.

Successfully led and managed the Airport & Cargo operations training programs with Dnata Cargo, Emirates Sky Cargo in Dubai Airports & DWC Al Makthoum Airports, and delivered L&D interventions and monitored the outcomes of Training & Development.

Developed trainer skills by implementing course review and feedback for all L&D Specialist.

Played a key role in ongoing development of the Airport & Cargo Operations, Health & Safety and Soft skills training team, ensuring standard of delivery as per the Client requirements

Managed the Airport & Cargo operations training curriculum ensuring that the L&D interventions are market leading and as per Client request

Assessed all Ground Operations training materials and ensured that all changes in policy, operational requirements and legislation are incorporated in the training to ensure compliance at all times

Monitored the training to ensure it meets the requirements of quality programs and conformance with department, corporate, GCAA and state

Independently managed Training Center (Equipment and Facilities); ensured the cost of delivery ensuring costs are within budget; ASSESSED the return on investment (ROI) of all training

Aug’20 – Sep’ 21

Training Specialist / Operations Officer – Port & Terminals – DP World Sea Port Operations – JAFZA, Jebal Ali U.A.E – World Security AYDI Manpower Solutions – DP World

• Managing the Complete Manpower Operations Management in Coordination with DP World - Port & Terminals & other External Logistic Clients

• Client Relation and Communication / Coordination on Manpower Requirements.

• Finance Billing & Invoicing – Job Charts Preparation, Billing backup records, follow up actions.

• Forecast Manpower requirements, Monitor, Manage Records and Documentation.

• Client Site Visits and Surveys / Mobilization / Supervision of Health and Safety.

• HSE New Site Risk Assessment & HSE reports Preparation.

• HOD & Boarding Meeting PPT preparation and submission with Management

• Support HR for the recruitment by conducting Interviews (Overseas & In Country).

• Employee Welfare & Counseling.

• Operations Training Center – Training Plan & Scheduling.

• Contracts Management & Contract Finalization in Coordination with Commercial Department & Management.

Responsible for leading a team of Cargo Loaders / Porters / General Helpers/ Cleaners, Cargo Equipment Operators & Customer Service Agents for the complete ALTARS - Dnata Cargo Operations & EKSC Operations.

Planning and forecasting current and future requirements with different check-in/boarding pool available ensure that enough qualified agents are available for each Pool as stipulate by Resource Planning Department.

Responsible for employee safety & adhering safety compliances, guidelines of civil Aviation, IATA procedures as per the client requirements.

Advocate the importance of safety & operational efficiency across the organization as a means of advancing business growth in key areas such as customer base, transactions, and improved customer experience.

Coordination and planning training programs for the outsourced staff of the Department.

Manage, resolve Customer complaints and perform service recovery as and when required.

Projects staffing and development plan. Manpower Deployment Arrangements as per the Client Request.

Sales Leadership development, compliances and process optimization, Cultural Integration and people alignment for acquired entity at World Security.

Jan’18 – Apr’20

Ground Operations Training Manager – Airport & Cargo Operations, Dulsco - Dubai, Sharjah & Abu Dhabi Growth Path:

Nov’14 – Dec’16: Executive. QHSE / Airport & Cargo Operations Trainer – Dulsco HR Solutions May’16 – Dec’17: Senior QHSE Executive / Learning & Development Specialist – Dulsco HR Solutions Jan’18 – Jul’20: Ground Operations Training Manager – Airport & Cargo Operations, Dubai, Sharjah & Abu Dhabi Currently spearheading the end-to-end training development and delivery, corporate systems and equipment, Training compliance requirements for DNATA, Emirates & Emirates Sky Cargo, Sharjah Aviation Services, ADAC, Freight Works, DHL, FedEx Customer Airlines and the regulators procedures, formulating the strategy for the Airport & Cargo Operations training department, training staff and ensuring the their duties are performed strictly in accordance with company policy, procedures. Organizational Experience

Significant Accomplishments:

As Ground Operations Training Manager – Airport & Cargo Operations – Dulsco People Solutions - Dubai, Sharjah & Abu Dhabi

Successfully led and managed the Airport & Cargo operations training programs, delivered L&D interventions and monitored the outcomes

Developed trainer skills by implementing course review and feedback

Played a key role in ongoing development of the Airport & Cargo Ops, Health & Safety and Soft training team, ensuring standard of delivery

Managed the airport & cargo operations training curriculum ensuring that the L&D interventions are market leading

Assessed training materials and ensured that all changes in policy, operational requirements and legislation are incorporated in the training to ensure compliance at all times

Monitored the training to ensure it meets the requirements of quality programs and conformance with department, corporate, GCAA and state

Independently managed Training Center (Equipment and Facilities); ensured the cost of delivery ensuring costs are within budget; ASSESSED the return on investment (ROI) of all training

As Senior QHSE Executive / Learning & Development Specialist – Dulsco HR Solutions - Dubai, Sharjah & Abu Dhabi

Delivered the Quality Health Safety & Environment (QHSE) Trainings on all live Critical Activities to Employees / Supervisors and Managers

Arranged the Airport Operations trainings Ramp Safety Induction /Dangerous Goods Awareness / Human Factors in Airport Ground Handling

/ Cargo Safety Training / Cargo Handling Awareness Training / Aviation Security Awareness Training / FOD Training /Fundamentals of Baggage Handling (FOBH) /for all Dulsco Staff

Conducted the accident and incident investigations and reporting to concern management for corrective actions to safety

Prepared the accidents statistics of every accidents and calculation of maydays lost

Ensured all staff performed their duties strictly in accordance with company policy, procedure and perform as they have been trained

Maintained procedures so as to ensure that the relevant, Quality Health & Safety and company policy requirements placed upon all operations are fully complied

Played a key role in conducting all Technical & Operational Related Trainings such as Cargo Handling Training / Defensive Driving Techniques Training / HHT Scanning Training / Forklift Operations Training As Executive. QHSE / Airport & Cargo Operations Trainer – Dulsco HR Solutions - Dubai, Sharjah & Abu Dhabi

Delivered the QHSE Trainings on all live Critical Activities to Dulsco Employees / Supervisors and Managers

Coordinated with client as a company HSE representative for Health & Safety matters Aug’12 –Sep’14

Senior Ground Operations Trainer, Air Arabia Academy – Air Arabia, Sharjah International Airport - Sharjah U.A.E Significant Accomplishments:

Worked as the Dangerous Goods Regulations Instructor Certified by Air Arabia Academy approved by General Civil Aviation Authority (GCAA) from Abu Dhabi

Performed Dangerous Goods Regulations training for CAT – 8, 9, 10, & 11 for all Staff s at Sharjah Aviation Services & Air Arabia Staff

Managed Airside Safety & Aviation Security Awareness Training for all Sharjah Aviation’s Services & Air Arabia, SAS & Alpha Catering Staff

Led the Soft Skills & Operations Training for Alpha Catering Services & Action Hospitality & Facilities Management Co. – Sharjah Airport

Managed the Forklift & Tow tractor training for all SAS & Air Arabia Equipment Operators working in the Airside and Cargo Warehouse

(Certified & Approved trainer for Forklift & Tow tractor by RTITB-NORS, U.K)

Drove Airside Driving Permit (ADP) Training for all Airport Equipment Operators and other Airlines Staff (Certified & Approved by Sharjah Department of Civil Aviation and Safety Department

Delivered the Basic Customer Service Training & Passenger Handling Training for new Customer Service agents for Sharjah Aviation Services, Sharjah Airport

Completed the Dangerous Goods Regulations Training CAT -11 for Air Arabia Cabin Crew Staff and Dangerous Goods Awareness Training for Air Arabia Call Centre Agents

Developed the Ground Operations Training Materials based on IGOM / IATA DGR Manual / IATA LAR / IATA ULDR and CGOM

Monitored and ensured staff performed their duties strictly in accordance with company policy & procedure Jun’03– Aug’12

Ground Operations Trainer / Resource Planning Executive & Cargo Flight Coordinator Sharjah Aviation Services – SAS, Sharjah International Airport – Sharjah U.A.E Growth Path:

Apr’11 – Aug’12: Sharjah Aviation Services – SAS, SIA - Sharjah U.A.E as Sr. Cargo Operations Trainer Sep’10 – Mar’11: Sharjah Aviation Services – SAS, SIA - Sharjah U.A.E as Resource Planning Executive (Cargo) May’07 – Aug’10: Sharjah Aviation services – SAS, Sharjah International Airport - Sharjah U.A.E as Cargo Flight Operations Coordinator Jun’03 – Apr’07: Sharjah Airport Authority – SAS, Sharjah International Airport - Sharjah U.A.E as Cargo Operations Agent Jun’02 - May’03:

Passenger Service & Cargo Operations Executive

Air India Ltd. – Chennai International Airport, Chennai Tamilnadu - INDIA Growth Path:

Jun’02 – Nov’02: Air India Ltd. as Cargo Operations Exécutive Dec’02 – May’03: Air India Ltd. as Passenger Service Exécutive Jun’01 – Dec’01: Ponds India Limited as Operations Quality Controller Previous Experience

Awarded:

o Best Employee of the year Award in Dulsco People Solutions 2017 o Best Employee of the year Award in Dulsco People Solutions 2016 o Best Employee of the year Award in Dulsco HR Solutions 2015

Appreciation received for:

o Successful completion of Dubai 24 Hrs. Walkathon organized by DSC – DXB Govt. o Support extended for the formation of Dulsco @80 years completion 2000

2002

Bachelor of Commerce from Annamalai University – Tamil Nadu India Post Graduate Diploma in Computer Applications (PGDCA) from Indian Computer Technology –Tamil Nadu, India

(Please refer annexure for Certifications details) Date of Birth:

Languages Known

24th June1980 Nationality: Indian

English, Hindi, Urdu, Tamil, Malayalam

Address:

LinkedIn

UAE Driving License: U.A.E Driving License) Validity till – Feb 2025 http://ae.linkedin.com/pub/vijay-anand/53/8a9/4a

ANNEXURE

Aviation &Training Certifications:

IATA Aviation Certifications:

Diploma in International Airlines and Travel Management (IATA/ UFTAA – Montreal Canada)

Diploma in Cargo Management (IATA / FIATA - Montreal Canada). Management & Operational Excellence Certifications:

Successfully completing Lean Six Sigma (Yellow Belt) during Nov 2020; conducted by Anexas Europe and getting trained as Yellow Belt by demonstrating adequate competence in application of Lean Six Sigma tools and techniques

Demonstrated Proficiency in the Lean Six Sigma (White Belt) Body of Knowledge set forth by Dulsco Operational Excellence Board and is awarded the title of Lean Six Sigma White Belt (LSS-White Belt).

Project Management Professional PMBOK 6th Edition Workshop & CPD Certified Training from Inspire Training Academy – Qatar.

In formal recognition for completing Critical Thinking Training for Management Level by Inspire Training Academy – Qatar.

In formal recognition for completing Time Management Training for Management Level by Inspire Training Academy – Qatar

Successfully completed the COVID-19 live Aviation Industry briefing by Airports Council International (ACI) & Airport International Review (AIR).

Successfully completed the Working Capital in Accounting & Finance Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

Successfully completed the Procurement and Supply Chain TCO – A Paradigm Shift in Asset Procurement Webinar Certification by BLUEOCEAN Training

& Consultancy – Dubai

Successfully the Six Sigma on Looking beyond COVID-19 – “The Six Sigma Way" Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

Successfully completed the HR Professionals 33 golden rules Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

Successfully completed the PMP on The Project Revolution - Reinventing Project Management Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

Successfully completed the Lean Six Sigma Methodology and Applications Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

Successfully completed the IATA - The Business of Freedom Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

Successfully completed the Accounting & Finance on Anti-Money Laundering Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai.

How to improve WFH effectiveness & Using Behavioral Science by Professor Dr. Ali Fenwick (Organizational Behavior & Innovation) Hult International Business School & Emirates Group Security.

Awards

EDUCATION

PEROSNAL DETAILS

CERTIFICATIONS

Learning & Development - Train the Trainer Certifications / Accreditations:

Train the trainer Course & Diploma in Training Skills by The City and Guilds London Institute- International Qualifications for Trainers.

City & Guilds Level 2 IVQ Diploma in Training Skills 500/5784/4 (Subject Code: 1106-02 Part –011, 012,013 & 014).

Train the trainer Course for Introductory Award in Training Skills from City & Guilds International - U.K (Subject code: 1106).

Dnata Train the trainer Sign off FT001 on Job Training Programme issued by Dnata Training Department.

Airlines Train the trainer Course for:

o EK Fatigue Management & Human Factor Awareness Training (Phase 2) by Emirates Sky Cargo & Emirates Aviation College – Emirates Group, Dubai o EK Alertness Management & Human Factor Awareness Training by Emirates Sky Cargo & Emirates Aviation College – Emirates Group, Dubai Airport. o EK Safety Management System (SMS) Awareness Training by Emirates Sky Cargo & Emirates Aviation College – Emirates Group, Dubai Airport. o EK Airside Safety Awareness Training by Emirates Sky Cargo & Emirates Aviation College – Emirates Group, Dubai Airport. o EK Safe ULD Handling Awareness Training by Emirates Sky Cargo & Emirates Aviation College – Emirates Group, Dubai Airport. o Fundamentals of Cargo Safety Training (FCS) by Dnata Training Department Emirates Group, Dubai International Airport. o Fundamentals of Human Factor in Airport Ground Handling (HFT) by Dnata Training Department – Emirates Group, Dubai International Airport. o Fundamentals of Dangerous Good Handling (DGT) by Dnata Training Department – Emirates Group, Dubai International Airport. o UPS Corner stone Cargo Handling Training by UPS Training Department – UPS, Dubai. o Basic Cargo Handling Awareness Training by Emirates Sky Cargo Training Department – Emirates Group, Dubai Airport. o EKSC Equipment Marshaling Hand Signals Training by Emirates Sky Cargo Training Department – Emirates Group, Dubai Airport. o Ramp Safety Induction (RSI) by Dnata Training Department – Emirates Group, Dubai International Airport. Health & Safety Certifications:

Managing Safely by International Occupational Safety & Health Training (IOSH) by IOSH Training Institute U.K.

Leadership in Safety from (International HSE Council) UK.

Occupational Health & Safety (NEBOSH IGC 1, 2, & 3 Exam Preparation) by Chicago Institute of Management Training.

Medic First Aid Basic plus CPR, AED & First Aid for Adults by Save Fast Fire & Safety Training – LLC (Valid until: 07 Jan 2022).

Leading Indicators - How to predict and prevent Accidents on Health & Safety Webinar Training by Inspire Academy- Qatar. LMS / E-Learning & Online Webinar Courses:

Successfully completed:

o Managing & Delivering Virtual Instructor Led Training (GCAS) Gulf Centre for Aviation Studies – Approved by GCAA & IATA. o Cargo Loading in Aircraft Cabin E-Learning Training by Airport Company Ltd. HOTT Helsinki Airport Finland. o Career Opportunities in Aviation Industry after Lockdown IATA Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai. o IATA Webinar Craft your Wings to Fly - Careers in aviation Webinar Certification by BLUEOCEAN Training & Consultancy - Dubai. o E- Learning Course on Safe ULD Handling Training Emirates Group Learning and Development – Emirates Group o E- Learning Course on Fundamentals of Human Factors Training Emirates Group Learning and Development – Emirates Group o E- Learning Course on Aviation Security Training Emirates Group Learning and Development – Emirates Group o E- Learning on Emirates Pharma – Handling Pharmaceutical Shipments Training Emirates Group Learning and Development – Emirates Group. o E- Learning Course on EK-SMS Training Emirates Group Learning and Development – Emirates Group Aviation Trainings Certifications:

General Security Awareness Training (GSAT) from Emirates Group Security - Emirates Group

IATA Dangerous Goods Regulations CAT- 6 Training from Sharaf Aviation Training Academy Approved by IATA & GCAA – U.A.E

Fire Safety Fundamentals and Proper use of Fire Safety Extinguishers Training by Emirates Civil Defense Academy Certified & approved by Dubai Civil Defense– FESTI

Aviation Security Awareness Workshop Organized by General Dept. of Airport Security – Dubai Airports (May - 2017).

Basic First Aid Training Certified by Dubai Heart Centre & Emergency life Support – Dubai U.A.E

Basic First Aid & Fire Fighting Training by Dubai Scouts – U.A.E

Dangerous Goods Handling (CAT-8) Training / Ramp Safety Induction Training / Human Factors in Airport Ground Handling Training / Cargo Safety Awareness Training by Dnata Training Department – Emirates Group. Dubai International Airport

Aviation Security Awareness Workshop Organized by General Dept. of Airport Security – Dubai Airports (May 2016)

IQ SMS Integrated Quality and Safety Management System Training based on and in compliance with EU OPS 1, IOSA and ICAO Doc. 9859 by Aviation Safety & Quality Solutions

Aviation Security Awareness (AVSEC) CBT Training conducted by Air Arabia Academy

Train the trainer training by UPS Airlines for Grounds Operations Handling

Microsoft official Course in MS office Power point Level 3 by Microsoft

TOEIC Test of English for International Communication conducted by AMIDEAST International Dubai

Special Assistant Team (SAT) Training Program by Air Arabia Safety Department

Fire Safety Awareness Train the trainer Training from Sharjah International Airport Fire Service Department - Sharjah D.C.A

Google Applications Training conducted by Google from Air Arabia

International Qualifications for Equipment Trainers for Forklift & Tow tractor Train the trainer course from DLT-RTITB - U.K

Live Animals (AVI) & Perishable Handling E-Learning Training from Cargolux Airlines - Luxembourg

Essentials of Team Leadership Training from Potential Human Capital Development

Train the Trainer course for Airside Safety Training by Department of Civil Aviation - Safety Department / Sharjah International Airport – SAA.

Weight and Balance and Load & Trim Training for A320 by Air Arabia Academy

SITA DEPARTURE CONTROL SYSTEM (SDCS) from Air Arabia Academy

Basic Customer Service Training from Air Arabia Academy

Train the Trainer course in Training Skills & Designing by Game Plan.UK

Aircraft & Aviation Security Training conducted by Singapore Airlines

Train the Trainer Course for Cargo Handling Equipment’s & Cargo Warehouse Workstations Handling by ALS Logistic Solutions

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