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Customer Support Chemical Engineering

Location:
Chennai, Tamil Nadu, India
Salary:
25000-30000
Posted:
September 09, 2022

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Resume:

A.Vijaya Lakshmi

# ***, * - *****,

Swamy Ramalinga Colony,

Ponniamman Medu,

Chennai – 600110.

Mobile: 735-***-****

Email: adshzr@r.postjobfree.com

Career Objective

To work in a progressive environment, which gives opportunity to utilize my skill to the maximum and to be indispensable part in the Organization I work and to strive hard to be a good human being

Academic Profile

COURSE

NAME OF SCHOOL / COLLEGE

UNIVERSITY/BOARD

YEAR OF PASSING

PERCENTAGE

B. Tech (Chemical Engineering)

Arunai Engineering College

Anna University

2012

71%

HSS

Saraswathi Matriculation

Matric

2008

69%

SSLC

Bharatha Madha Matriculation

Matric

2005

65%

Work Experience:

Company Name

Designation

Experience

Venue

Thinksynq Solutions Pvt Ltd

Customer Support

1 Year

No 7, Mayor Sivaraj Street, Royapettah, Chennai - 600014, Near Royapettah Police Station

Perfect Chloro System

(Water Treatment company)

Sales

2 year

#SP-16, 3rd Cross, 5th Street,

Ambattur Industrial Estate, Chennai – 600 058

CMO Axis

Customer Support

2+ Year

#2 floor, 48A, Kanya Homes, Taramani 100 Feet

Road, Velachery – 600042.

HDB Financial

Senior customer support executive

1 year

Victory tower, first floor,No 724/725 periyar EVR Salai,Chennai-600029

Thinksynq solution pvt ltd

Customer support (technical trainee employee) since April 2013, till Jan 2014.

This company basically like LIC Policy consultant.

Job profile involves:

Fulfill the customer requirement as per their requirements

Keep updates and remainders send to customer

Payment collection and makes inventory on Tally ERP

Keep updating a new policy and explaining same to customer.

Perfect Chloro System

Project Assistant (Non-Technical Administration Staff & Sales)” since April 2014, till April 2016.

Company deals with manufacturing spare parts like Rotometer, Additional tonner value, Pressure relief valve, Lead gasket, Emergency Kits (Cylinder/Tonner), Damper and Blowers.

Our Clients: ONGC, NTPC, Mettur thermal power station, Chemplast, Hindal Co Industries Limited.

Job profile involves

Purchase and Dispatch Department – Preparing quotation amount for required spares/materials for clients.

Follow-up with procurement – Quoting tenders for chlorination plants and spares.

Generate offers for Clients – Quoting best price for clients depending upon their number of requirements/orders.

Receiving payment from clients and final settlements for the purchased orders.

CMO Axis

Senior Executive (Software Products customer support & Software Sales) since Feb 2018, till April 2019.

Company deals with IT software products Like AML, Antiviruses & Malware Software, Amazon Web Services (AWS) and Windows Software products.

Job profile involves

Per - sale – Marketing the Software products over Internet like digital marketing and arranging meetings with Customer and Sale Team.

Post - sale – Resolving Customer queries over the phone and Email.

Follow-up for payments – with customer over Email.

MIS – Reports for Official record and Client quires report.

HDB FINANCIAL JOB PROFILE

Senior Executive (Loans,Insurance,Mutual Fund) since May 2019 till March2021

Roles&Responsibility

Taking calls regarding loans,insurance,mutual fund etc

Follow up

Clearing doubt for customer regarding bank account details

Email chat

Project Worked:

“Removal of scale formation and comparison of different material in design of shell and tube heat exchanger”

Co-curricular Activities

Presented a paper on “Role of Alternative Fuels in Energy Conservation” conducted by Vel High Tech Engineering College, Chennai, India.

Paper presented entitled “Conservation of Energy in Alternating Fuels” in LeoFest’10 conducted by “LEO CLUB OF SPIC NAGAR”, Tutucorin, India.

Participated in the one day workshop on “Soft Skill and Placement Training Programme” at SKP Engineering College, Tiruvanamalai, Tamil Nadu, India.

Attended an International Conference on “Nano applications of Nano Technology -NanoT10” organized by Arunai Engineering College, Thiruvannamalai, Tamil Nadu, South India.

Computer skills:

Worked on OS: Windows XP, Windows 8.1, Windows 10 pro, Linux

Applications : Microsoft Word, Excel, PowerPoint, Outlook 2010 & 2007.

In-Plant Trainings:

Madras Fertilizers Limited, Chennai.

Coromandel International Limited, Ranipet.

Membership in Technical Society

Member in “Indian Institute of Chemical Engineers”.

Member in “Indian Society for Technical Education”.

Personal Details

Name : A. Vijaya Lakshmi

Father : A. Ayyasami

Mother : A. Tamil Selvi

Husband : J.Jayaraj

Sex : Female

Age : 32

Date of Birth : 13/08/1989

Languages Known : English & Tamil

Mother Tongue : Tamil

Declaration

I hereby declare that the above details given by me are true to best of my knowledge.

Place : Chennai

Date : 10.06.2017 (A Vijaya Lakshmi)



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