Customer Service Property Preservation
Resume:
BRANDEE DAVIS
Sand Springs, OK
***********@*****.***
SUMMARY
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.
HIGHLIGHTS
Results-oriented
Meticulous attention to detail
Strong problem solver
Resourceful
Self-directed
Advanced Excel user
Advanced MS Office Suite knowledge
EXPERIENCE
MYGRANT GLASS COMPANY
Admin Assistant/Customer Service/Billing September 2021 to May 2022
Answered multi line phones and assisted customers with questions.
Entered orders in the system.
Made billing and collection calls.
Handled daily deposits.
Reconciled daily reports.
FIBER PAD, INC.
Customer Service / Account Manager August 2019 - April 2020
This was a temporary assignment an Account Manager for a very large account.
Placed orders and assisted customers to ensure all questions were answered accurately.
Worked with the production crew to get orders out on time.
Completed paperwork to have FAI on products.
Verified changes that were made were entered correctly in the system.
NATIONAL OILWELL VARCO
Inside Sales Specialist May 2018 - October 2018
Answered all incoming calls.
Answered all incoming emails in response to orders and quote inquiries.
Placed orders with vendors to restock product.
Placed orders for customers.
Researched parts on old wells that needed to be replaced.
Set up shipping arrangements for orders.
FASTENAL
Inside Sales Specialist / Administrative Support February 2016 to May 2018
Implemented a consultative selling approach on all inbound calls.
Quoted pricing, credit terms, and other bid specifications.
Acted as a liaison between outside sales representatives and accounts.
Responded to all customer inquiries in a timely manner.
ATT
Sales / Customer Service February 2010 - August 2012
Greet customers when entering the store.
Assisted with questions/issues with customer cellphones, home internet, and cable services.
Signed up customers with new internet service, cable, and cellphone service.
Earned Top 100 reps within the first year of employment.
CAPITAL ONE AUTO FINANCE
CSR / Collections Rep May 2007 – November 2009
Inbound and outbound calls regarding past due car payments.
Answered any questions concerning account related problems.
Set up payment arrangements.
RUE 21
Assistant Store Manager January 2006 – April 2007
Reorganized the sales floor to meet company demands.
Advanced from Assistant Manager to Store Manager.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
Contributed to merchandising ideas at team sale meetings.
KRAZEE KATZ REAL ESTATE SERVICES
Owner Operator May 2003 – December 2016
Owner operator of a property preservation company.
Received and reviewed all incoming emails.
Performed scheduling of all laborers and contractors.
Ran all end of day and end of month reports.
Executed all payroll entries.
Communicated with many large mortgage companies regarding their properties.
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