Resume

■ Current Profile:

Resourceful Technical Project Manager skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail oriented with proactive and hard-working nature.

■ Technical/functional skills:

●Sound knowledge of IT principles

●Possess strong technical skills, with strong background in both Windows and UNIX environments and various Databases (Oracle, MS SQL, and Open sources).

●Resource planning

●Scheduling

●Requirements gathering

● Process improvements

● Reporting and stakeholder management

● Time and schedule management

● Cost assessment and budget management

■ SUMMERY:

●Over 16+ years of IT Industry experience in Windows Administration, Primarily in a production, development and DR environment with a multiple skills of Microsoft hyper V, Database Servers.

●Management of Release, incident, patch and SLAs

●Engineering and administration of Oracle and MS SQL standalone and clustered database environment.

●Lead Database, OS and application migration Team.

● Manage and execute projects so they stick to schedule, scope, and budget.

●Track project milestones and deliverables, communicating with clients and coworkers as necessary to keep them abreast of the projects progress.

●Create and manage work breakdown structures of IT projects.

●Collect and summarize information in preparation for creating and submitting status reports.

EXPERIENCE

Clover Infotech PVT LTD 12/2020 – Till Date

■ Projects: YES BANK

●Managed a team of 40 technical consultants’ expertise in Oracle, MS-SQL Server and Opensource Database technologies

●Educating team members on technical as well as functional aspects of critical banking applications

●Closure of audit observations reported in internal and external audits

●Employee engagement (Induction Process, Regular meeting with delivery teams)

●Acting on non-performers and poor performers

●Defining KRAs for the team and objective Quarterly assessment of senior resource

●Prompt action on customer complaints

●Taking adequate measures to improved CM (Contribution Margin)

●Tracking revenue loss due to fulfillment delays

●Building capacity and competency of specific technology resources

●Improved efficiency and productivity of all team members by applying latest methodologies

●Preparing WSR (Weekly Service Review) and MSR (Monthly Service Review) presentation and presenting it to senior executives

●Keeping documentation of MOMs, SOPs and other critical business artifacts necessary for smooth functioning of BAU

●Improved operations and provided exceptional service in critical escalations

●Devoted special emphasis to punctuality and worked to maintain outstanding attendance record

●Offered friendly and efficient service to all customers

●Ensured minimum attrition rate by providing growth charter to all consultants

●Supervised daily database team activities.

●Scheduled and led meetings related to current and upcoming database projects.

●Lead migration Project of databases from DAKC to Olympiad datacenter.

●Capacity Management of databases for better performance.

INFA Projects:

● CIMS

● XAssure

● APPD

Indian Energy Exchange Ltd 05/2016 - 05/2020

●Supervised and managed daily Exchange/System activities.

●Lead migration Project of database, OS and dependent applications.

●Developing a cloud strategy and coordinating the adaptation process for various projects.

●Compliance review of IT Operations Team from process point of view for effective management of IT assets and ensuring compliance to IT services such as Servers/System Patch Management, Vulnerability Control, Backup and Restoration and so on.

●System, organizational IT Security policies, IT Audit, Risk and Compliance related records as well as Statutory & Regulatory compliance

●Installing Database Software’s, creating database, Upgrading the database and software to new release, starting up and shutting down the database, managing the storage structure of the database, making database backups and performing database recovery when necessary, monitoring and tuning database performance.

●Designed and tested RAC failover strategies for various scenarios; documented the scenarios and procedures for RAC failover.

●Designed and implemented data recovery site to provide disaster recovery protection (DR) for major databases and applications.

●Developed BCP & DR plan and its implementation.

●Creates and maintains all databases required for development, testing, production & DR usage.

●Maintain compliance with regulators provided technology guidelines and enforcing Cyber security and Information Security policy pointers for all databases in the organization

●Management of Patch, Release, incident, and SLAs.

■ Projects:

● RTM - Real Time Market.

● LDC - Long Duration Contract

● DAM – Day Ahead Market

● TAM - Term Ahead Market

Worked as a freelancer 12/2014 –04/2016

●Researching and analyzing emerging technologies, techniques, and protocols and making recommendations for various projects.

●Solving desktop OS problems, installations of new hardware and Laptop support

●Installing & troubleshooting Network Printers

●Maintaining and supporting for more than 60 Clients setup

●Support and Administration of Microsoft Windows Systems

Financial Technologies India Limited 10/2003 - 11/2014

●Management of SQL and Oracle servers, windows Server, Linux servers, Net backup, SSL VPN,) and Solar wind Application

●Management of Linux and Windows Based Exchange Application

●Monitored and managed daily system activities

●Management of Patch, Release, incident, and SLAs

●Administration of Mail Servers Exchange and Active Directory Servers

●Administration of Web Servers

●Successfully implement designed DATA Center shifting project for IEX and FT group companies.

●Handling more than 1000 Servers and PC’s Network.

●Take daily escalated calls from users related to domain, outlook, software’s, and Web application

●Communicated with the support team and implemented the organizations operational guidelines, standards, and policies.

●Weekly monitoring\Maintenance of All HP, IBM and DELL servers and Storages

●Handling HP Proliant G5 DL 360 and BL460c G1 servers, HP storage server, HP Blade system c3000 and c7000. IBM X3650, NETFINITY 4500 and 8185, 8670 servers.

Personal Information

Date of Birth : - 21 June 1981.

Languages Known : - English, Hindi, Marathi.

Hobbies : - Explore technology, Reading Books, Make Friends.

Marital Status : - Married.

Educational Qualification:

Sr. No.

Degree

Board

Year of Passing

Grade

1.

B.com

Mumbai

2006

2nd

2.

HSC

Mumbai

2003

2nd

3.

Advanced Diploma in Computer Hardware & Networking

Maharashtra

2001

2nd

4.

SSC

Mumbai

1996

2nd

Certifications:

Sr.No.

Training Attend

Trainer From

Year of Attend

1.

PRINCE2 Agile® Practitioner Certificate in Agile Project Management

AXELOS

2021

PMP EXAM PREP-Project Management Professional

Udemy

2020

2.

Devops-ci-cd-with-Jenkins-using-pipelines-and-docker

Udemy

2020

3.

Advanced Diploma in Information Security

Innobuzz

2018

4.

NPTEL course in Cloud Computing

IIT kharagpur

2018

5.

Oracle Certified Professional (10 G)

Oracle

2012

6.

Juniper Network Certified Internet Associated (JNCIA-JUNOS)

Juniper

2009

7.

Information Technology Infrastructure Library (ITIL-V.3)

Exin

2009

I declare that the above said information is true.

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