Data Entry Customer Service

LISA PICONE

Professional Summary

To obtain a position where my years of experience, skill set, and knowledge can be used to benefit an organization to help it grow, thrive, and fulfill its strategic goals.

Professional Experience

Experienced data processor, specializing in payroll and accounts payable including management, of company database upgrades.

Verified, edited, and modified patient and employee information.

Computed data reports to Administration team.

Provided required weekly and bi-weekly payroll reports, generated and printed checks payable to employees and vendors.

Customer interface with at home sales employees.

Provided quality customer service to employees and vendors. Input deductions and expense reimbursement into system.

Processed of employment verifications to lenders and government agencies.

Teladoc Health (November 2021 to July 2022), Payroll Specialist

Provided customer service to employees via telephone, email and Teams.

Provided verification of employments to mortgage companies and state agencies.

Responsible for sorting regular mail and emails to distribute to various departments.

Re-print W-2's and check stubs using UltiPro and Workday.

Basic Energy Services (June 2021 to October 2021), Payroll Assistant

Data Entry Processing of deductions, direct deposits, and expense reimbursements in Workday system.

Print and verify payroll hourly reports.

Provided customer service to employees.

Provided verification of employment to mortgage companies and state agencies.

Re-print W-2's and check stubs.

Set up money network cards EX: ADP Pay Cards. SAP employee reports and W-2 reprints.

JCPenney (January 2011 to October 2020), Senior Detail Assistant

Data Entry Processing of defective merchandise by comparing to documents sent in from stores to reduce inventory in the warehouse.

Verify and sort products by trademark in preparation to return to vendors for refund.

Prepared accounts payable spreadsheets to generate credits to vendors.

Also issue supplies and track inventory issued to jewelers. Balance p-card statements.

Big Cedar Resort (October 2005 to May 2010), General Ledger Clerk

Balanced daily cash deposit logs.

Reconciled bank accounts. Input data entries and balance daily credit card payments.

Prepared general ledger journal entries and account reconciliations.

Track monthly expenses on capital expenditure reports and prepare accounts payable invoices for payment.

Fill orders for restaurants on property for customer sales.

Nestle (May 1997 to June 2005), Payroll Specialist

Inputted data entry for weekly and biweekly employees submitted by Human Resources Dept, including new hire information and all changes to employee profile.

Processed payrolls for salaried and hourly divisions.

Daily interaction with personnel from Human Resources and Sales associates

Las Encinas Hospital, Data Processing Coordinator

Key data entry in all aspects of hospital database information such as: hospital charges, payroll, general ledger, accounts payable, personnel, benefits, expert file data and check requisitions.

Print and distribute daily and monthly reports to Administration and Business Office.

Generated and print payroll and accounts payable checks.

Technical Summary

Microsoft Outlook, Microsoft Excel, Microsoft Office, Workday, ADP, SAP, PeopleSoft and UltiPro.

Education

High School Diploma

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