Customer Service Russian

LIA MARY ZATIKYAN

**** ******* *** ******** ** **843 United States 916-***-**** **********@*****.***

CAREER OBJECTIVE

To use my skills in the best possible way for achieving the company’s goals.

PROFESSIONAL EXPERIENCE

WALMART SUPER CENTER, ANTELOPE CA

Department Manager, September 2007to Present

Oversee the daily operations of the department

Set up floor plans and items, order merchandise.

Work with department staff as well as coach and interview associates.

Work directly with management and oversee operations on another level.

Ran reports for different departments.

Price verifier. Make sure all the prices for merchandise are correct for regular and clearance items.

Train new hire associates.

Assist customers with return issues, assist with price checks and locating items from warehouse.

Assist associates with clean up, restock, inventory

Set up reports for merchandise loss and gain

Manager at Deli department for 2 years and still present

DNJ AUTO BODYSHOP, SACRAMENTO CA

Customer Service, April 2013 to Present

Assist customers with ordering auto parts.

File reports with insurance claim

Answer phone calls

Restock merchandise

Make phone calls and email to customers for pickup and delivery

Arrange appointments with insurance companies for auto estimates

EDUCATION

Armenak Armenakyan 124124

High school diploma June 2002

ADDITIONAL SKILLS

Experience in handling confidential documents

Bilingual in English, Armenian & Russian

Proficient in Microsoft Office

6+ years of experience in Customer Service

Typing 45 wpm

Work with team

Contact this candidate