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Support Specialist Customer

Location:
Santa Maria, CA
Posted:
September 08, 2022

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Resume:

Blyford U. Nesbitt

**** **** ******* **** ***. **1

Santa Maria CA 93458

1-805-***-****

E-mail: **********@*******.***

EDUCATION:

Bachelor of Science degree – Electronics Engineering ITT Institute, Seattle WA

Associates of Science degree – Electronics Technology DeVry Institute of Technology

PROFESSIONAL LICENSES:

General Radiotelephone Operator: #PG-GB-007821

A+ Certification: COMP10415715 #f9edtt1b61

IPC-A-610 Certification

SKILLS AND TRAINING:

• Embedded systems repair and design • Microsoft Office

• Service Repair of Pentium systems • Operating Systems Windows 8, 10

• Optical Character Recognition • C/C++ Programming Languages

aally

• Microfilm Camera Subsystems • Bootstrap ver. 4.3

EXPERIENCE:

Engineering Technician Eagle Medical Company

Aug. – Dec. 2021 Paso Robles CA

Bottled 59% H2 o2 for shipping internationally

Repair and maintenance of the ASM 200 Medical Sterilizer Machine

Worked in the clean room for sealing medical screws etc.

Optics Technician RGNext, Inc.

Apr. 2015 – March 2020 Vandenberg Space Force Base, CA

• Restore and restart the Optics sites at Santa Ynez Peak and DOAMS

• Maintain and repair the equipment for missile launches scheduled at the base.

• Train the operator of the procedures for launch operation both classified and unclassified data

Technician InDyne, Inc.

Aug. 2004 – Apr. 2015 Vandenberg Space Force Base and Big Sur, CA

• Maintain a 36- inch Optical Telescope for tracking missiles from Vandenberg Air Force Base

• Deliver Data products to a courier after recording a launch operation

• Handle logistics on the site and repair all equipment associated with the telescope including video recorders, monitors, and UHF and VHF radios used for communications.

Electronics Tester Visiontec Inc.

Dec. 2001 - Sept 2003 Spokane Valley, WA

• Tested circuit boards to customer specifications, using computers and automated circuit testers (ATE), and performed inspections with microscopes on surface-mount technology

• X-rayed circuit boards for proper placement of ball-grid array processors

• Wrote reports and failure tags on defective boards

• Reworked simple minor soldering mistakes on some circuit boards before retesting

Lead Test Technician Asentria Inc.

Oct. 1997 - March 2001 Seattle, WA

• Supervised two test technicians in the Test Department

• Provided training and technical support to the computer users within the company

• Tested and repaired call buffer products

• Verified that the call buffers were properly configured and ordered add-on devices were included

• Performed intermediate testing of in-process products in production

• Planned and scheduled product orders to be shipped or stocked

Electronics Technician Computer Sales of Bainbridge

May 1995 - Oct. 1995 Bainbridge Island, WA

• Assembled and installed computer systems to customer specifications

• Maintained a 10-user network in-shop

• Repaired/tested monitors, laser printers; upgraded older systems; evaluated new products

• Provided technical assistance and support to customers for software and hardware issues

Field Service Engineer National Presort Inc.

Feb. 1985 – May 1991 Dallas, TX

• Installed and repaired electronic mail sorting systems for banks and mail services

• Provided training and customer support on equipment operations and preventive maintenance

• Repaired /upgraded optical character recognition subsystems, bar code readers, and ink jet printers and ordered spare parts supplies and inventory

Systems Test Engineer Recognition Equipment Corp.

Oct. 1982 – Feb. 1985 Irving, TX

• Assembled and tested front-end microprocessor controllers for check-sorting systems

• Installed optical character recognition subsystems

• Installed magnetic ink recognition subsystems and microfilm camera subsystems

• Helped, instructions, and recommendations on optical character recognition subsystems

Technical Support Specialist Leigh Instruments, Ltd.

Aug. 1979 – Oct.1982 Waterloo, Canada

• Installed and maintained the Leigh II OCR mail sorting system at Alden’s Catalogue House

• Supervised mail room operations on a part-time basis

• Trained customer staff in systems operation and preventive maintenance

• Programmed sort schemes for customer’s national mailings utilizing microprocessors to control

mechanical movement and letter tracking operations

Test Engineer Cummings-Allison, Inc.

Oct. 1977 – June 1979 Elk Grove Village, IL.

• Specialist in proto-typing new optical character recognition circuit boards

• Repaired computer system boards returned from the field

• Tested and modified boards to company’s specifications

• Performed quality inspections on new boards and subsystems

• Instructed other staff and engineers in the Test Department on the final installation and adjustments on optical character recognition subsystems in the check-sorter

TEST EQUIPMENT:

• Leader LBO-5860/A/L/5861A Waveform Monitor

• Leader LCG-396 NTSC Pattern Generator

• Leader LVS-5850 NTSC Vector scope

• Hitachi Oscilloscope Model V1150 150 MHz

• Tektronix Oscilloscope Models 465 and 453

• Agilent Model 53131A 225 MHz Universal Counter

• HMX 160 X-Ray System for PCB Board inspections

ACCOMPLISHMENTS:

• Upgraded the maintenance procedures and inventory for the Anderson Peak Optics site

• Developed and designed the Data Safety Materials Manual for Asentria, Inc.

• Student Project Manager, ITT: developed a pick and place system for electronic boards utilizing robotics and technology



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