Customer Service Kelly Services
Resume:
Maisha pittman
Email: ***********@*****.***
To obtain a customer service focused position that will allow me to utilize my professional and interpersonal skills to innovate and grow in my career.
Diffuseescalatedcallsbycallcenterassociatesoranswerhelpquestionsinafriendlyandprofessional manner
Handle incoming calls by customers with intent of providing customer satisfaction and/or retention
Review customer inquiries, problems, requests, & suggestions
Handle extensive research issues and possess excellent product knowledge of credit bureau disputes & updates, billing adjustments, credits, and fraud concerns
Determine appropriate solutions and responses to reach solutions to complex issues
Kelly services 2016 to 2018
Handle incoming calls by customers with intent of providing customer satisfaction and/or retention Identify products and utilize resources to provide immediate resolutions
Evaluate all information to determine how the call should be handled
Solicit sales of new or additional services and or products
Determine appropriate solutions
Filing information
Inputting information in computers
Answering phones
Putting files in alphabetical order
Inputting information in excel
February 2020-April 2021
Picker/vass .
Scanning items with a scanner
Picking items from out the air
Make sure the items are not damaged
Count the number of items that needs to be picked Ensuring safety while operating equipment
I am excited to express my interest in the full-time position within your company. I am a strong candidate for this position because I’m a reliable and hardworking individual committed to getting the job done quickly and efficiently. My background experience has taught me self-motivation and enabled me to understand the importance of organization, manage experience in administration tasks and become proficient in Microsoft Office. With my expertise in the customer service field, I am certain to become a key member of your customer service team.being a single mom helps u juggle a lot it’s not always pretty but it’s your mind set first impression always the last and I plan on leaving and amAzing impact on for the company
I am a strong candidate for this job because my attributes complement your requirements. I have demonstrated the ability to communicate effectively and succeed with experience developing inspired superior team performance, and multitasking in a fast-paced, dynamic environment. My skills coupled with my enthusiasm to become a part of your team would make me a perfect candidate for this position.. I can be reached by phone at 757-***-****
Contact this candidate