Data Entry Customer Service
Resume:
High School Diploma:
Kashmere High School
Houston, TX
***********@*****.***
Spring, TX 77386
Skills
• Employee Motivation
• Management Team Building
• Decision Making
Policy Development and
Enforcement
•
• Business Leadership
Performance Monitoring and
Evaluation
•
• Hiring and Onboarding
• Meticulous and Organized
• Courteous and Professional
• Data Entry
• Customer Service
• Visitor and Customer Relations
Education And Training
Business-conscious individual offering over 2 years working as Agency Owner in the livestreaming sector. Focused, enthusiastic and offering highly effective skills in client rapport. Demonstrating sound judgement and extensive knowledge of employee coaching and mentoring.
Bigo Live Stream - Agency Manager
02/2020 - Current
Jackson Hewitt - Receptionist
Spring Branch, TX
02/2014 - 07/2020
CarMax - Receptionist
Houston, TX
01/2010 - 02/2013
Kenika Moffett
Summary
Experience
Manage broadcasters performance by proactively addressing deficiencies and training weaknesses.
•
• Approved staff hiring, termination, promotions, and department transfers. Trained and guided team members to maintain high productivity and performance metrics.
•
Place broadcasters in proper agency and guided them to stream and create revenue.
•
Answered phone calls, emails, text messages regarding inquiries and arranged meetings for official business.
•
• Answered and directed incoming calls using multi-line telephone system.
• Sorted incoming mail and directed to correct personnel each day.
• Scheduled and confirmed appointments and meetings for management team.
• Updated and recorded customer or client information to maintain accounts.
• Greeted visitors and verified reasons for visit and appointment information. Supervised setup of conference rooms for meetings and office events in common areas.
•
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts. Answered phone calls, provided information and connected callers to appropriate personnel.
•
• Explained policies and procedures to visitors.
Contact this candidate