Customer Service Sales Associate

Objective

To pursue a career in communications

Professional Experience

Homestar financial 2020-2022

Conventional Mortgage underwriter

Newfed mortgage 2015-2020

Conventional mortgage underwriter

Franklin American mortgage 2008-2015

Underwriter

Underwriting assistant

Specialist

Loan Set up department

Prior : NYC IN Theatre arts

Cold calls collecting donations to a broadway theatre

Asst. Manager: Lasagna Ristorante (2006-2009)

Created and maintained weekly schedule for a ten person staff

Oversight and management of monthly bills for the establishment

Oversight of daily duties pertaining to opening and closing establishment

Creation and oversight of daily financial reports

Primary point of contact, mediating between employer and staff

Director of Fundraising: Whirled Peas Productions New York, NY (2005-2008)

Oversight of financials for each event for new nonprofit organization

Arranged receipt of donations and maintained relations with benefactors

Sales Associate: Gap Inc. Peabody, MA and New York, NY (2005-2006)

Conducted register transactions including opening new charge accounts

General customer service including duties of a personal shopper (arranging outfits and assistance with selection)

Asst House Manager / Education Liaison: North Shore Music Theatre Beverly, MA (2001-2005)

Organized and maintained seating charts for 1800-person theatre

Organization and oversight of 250-volunteer schedule

Co-chaired weekly meetings with the education coordinator and staff on the development of educational programs including “Spot light on History.”

Chief point of contact between House Management and the Educational Wing

General onsite customer service including direct patron assistance

Customer Service Representative: Pike Communications Beverly, MA (2000-2001)

Received and real-time processing of customer orders for multiple companies at one time

Education

Salem State College (2005)

Bachelor of Fine Arts, Theatre Performance (Cum Laude)

*References available upon request*

Contact this candidate