Sales Associate Office Assistant

Haider Ali

**** ****** *****, ******, ***********

Cell: 289-***-****, ****.**********@*****.***

SUMMARY

Completed BSc (Biology) with a focus in Biomedical Sciences (York University)

* ***** *f teaching and customer services experience

Volunteer at Trillium Health Partners, One World United Outreach and Not Just Tourists at York University

Excellent communication, interpersonal, social skills, Adaptable and flexible

EDUCATION

Completed BSc (Biology Honors) degree from York University

Medical Terminology Certified

CPR / BLS Certified

ACADEMIC PROFICIENCIES / Skills

Solid foundation in areas of general chemistry and organic chemistry along with associated laboratory skills

Excellent knowledge of Immunology, Biochemistry, Mechanisms of Cancer, Biology of Cancer, Cellular Regulation processes and Stem Cell therapies and applications.

Clear understanding of medical terminology

Highly experienced in usage of medical databases (Pub Med, Medline and PsycInfo)

High degree of understanding for physics, mathematics for the life sciences, general and biological statistics and applied calculus at the university level.

Highly proficient in common computer software MS Office (Word, Excel, Power point) and Office suite.

Experience working in a public facing professional environment individually as well as a Team player

WORK EXPERIENCE

Instructor / Office Assistant, Kumon Math & Reading Centre

Aug 2015 – Aug 2020

Worked at two Kumon locations in Mississauga (6040 Gen Erin & 2901 Eglinton Ave)

Prepared student folders, assist students of all age groups (K-12) in reading, writing and math

Marked homework, monitor students’ progress and help them with their worksheets

Daily data entered for over 150 student’s classwork/homework records into system using the Kumon software

Record keeping of all correspondences and general maintenance of office equipment and work place

Sales Associate at Target Erin Mills Town Center, August 2014 – May 2015

Provided coverage and assistance in all areas of the store where business needs required.

Maintained company merchandising standards, including current pricing, promotional planners, ad set-ups and displays. Ensured proper use and care of all equipment

Maintained general cleanliness of all areas, including receiving area, Electronics, Grocery, Clothing, hardware and bakery according to company standards.

Maintaining product displays

Providing exceptional customer service and participate in cross functional team projects

VOLUNTEER EXPERIENCE

Volunteer Endoscopy Discharge, Trillium Health Partners, Mississauga-November 2021-current

Escorted patients via wheelchair to the Main Entrance where family member is waiting

Provided emotional support patients from a diverse and complex patient group dealing with chronic diseases including cancer.

Checked Pt’s in when they arrive to the unit (cross referencing their paper chart to hardcopy of PT daily list)

Provided PTs with bundle of gowns and instructions on how to change for their procedures

Showed Pt’s where the change rooms / washrooms are

Called PT rides and informing them of pick up time and giving them instructions on where to pick up and what number to call

Making PT gown bundles (2 blue gowns + 2 PT belongings bag) when the unit is not busy

Putting together PT allergy bands when the unit is not busy

Provided patients and visitors with verbal wayfinding and directional support

Retrieved / gathered wheelchairs and bring where needed

Restocked supplies (ie. linen, pillow cases, IV kits etc)

Served as a communication link between staff & amp; family, help as needed

Advised staff immediately of patient concerns

Provided comfort measures (blanket, pillow, drink and/or snack)

Delivered patient charts to other departments/clinics

Delivered specimens to the lab

One World United Outreach Supporter, September 2017 – December 2020

Collected donations from various organizations throughout Mississauga

Prepared over 100 donation boxes for storage

Delivered donations to more than 10 institutions and homes in the GTA

Managed donation storage and distribution

Club Liaison, Not Just Tourists, 4700 Keele St, Toronto, September 2016 – December 2020

Picked up medical supplies and suitcases from the head office (Toronto)

Packaged medical supplies to send overseas for countries in need including those in Africa, Asia, South America and parts of Europe.

Prepared IV kits based on hospital orders

Providing exceptional customer service

Sorted out suitcases and organized them based on country of delivery.

Volunteer, Muslim Festival, September 2013- September 2014

Volunteered at Muslim Festival as a coordinator to ensure success of the event.

Helped setup a variety of activities for the event.

Provided guidance to visitors at the attendee relations desk

Provided security to chief guest during performance and autograph session

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