Customer Service Team Member

Ashawndria Sanders

704-***-**** *******************@*****.***

Skills

● Organization and Time Management

● Problem-Solving

● Interpersonal Communication

● Technical knowledge

● Attention to Detail

Experience

FEBRUARY 2019 -PRESENT

Home Depot, Tampa - Cashier

● Gain financial and organization skills by opening and closing cash registers, Resolved customer conflicts and answering questions, while advancing customer service and verbal communication skills.

● Maintained customer satisfaction with quick and professional handling of product returns.

● Answered product questions using knowledge of sales and store promotions.

● Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

● Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout the store.

JULY 2019 - FEBRUARY 2021

Dairy Queen, Tampa - Team member

● The adaptability to thrive in a fast-paced Environment by assisting various customers in a short amount of time

● Delivered phenomenal customer service to ensure a positive experience

● Ability to multi-task and process different orders and transactions, while prioritizing efficiency.

● Contributed to team success by completing jobs quickly and accurately.

● Learned all required tasks quickly to maximize performance. Education

AUGUST 2016 - MAY 20202

Wharton Highschool, Tampa - Diploma

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