Post Job Free

Resume

Sign in

Medical Assistant Customer Service

Location:
Mobile, AL
Posted:
September 08, 2022

Contact this candidate

Resume:

Cassandra Land

Seeking full time position in the Healthcare field.

Prichard, AL 36610

adshmb@r.postjobfree.com

+1-229-***-****

Authorized to work in the US for any employer

Work Experience

COVID-19 Tester

Rapid Reliable Testing /DocGo - Mobile, AL

March 2022 to Present

Contract assignment

Group Leader

Csl plasma

July 2020 to Present

Supervise donor floor activities, vital signs, hct's, phlebotomy etc Stocker/Merchandiser

Acosta - Stone Mountain, GA

January 2020 to June 2020

Part-time. Responsible for stocking front coolers and hostess. And setting new planograms. Charge Nurse

America Red Cross

December 2014 to June 2019

Supervising up to 10 associates per shift in carrying out daily customer service operations and efficient donor flow, Apheresis operator, performed phlebotomy, vital signs and obtain patient history.

Adjuster

Pilot Catastrophe Services - Mobile, AL

April 2011 to December 2013

Investigated and resolved customer inquiries, answered 30-50 calls daily, process insurance claims, write estimates and issue payments.

Medical Assistant

Dr William R Camp Family Medicine

September 1998 to March 2011

Provided healthcare services under the direction of physician, responsible for monthly schedule development for Medical Assistants and front office staff on order to ensure adequate clinic coverage, front office and back office responsibilities, providing specific paperwork required for next day appointments, applied Medical Assisting training, such Phlebotomy, Injections, and Vital Signs. Store Manager

Dollar General - Mobile, AL

April 1995 to August 1998

Daily store operations including opening and closing store, store inventory, scheduling, manage employees, set store planograms, stock, cashier etc. Education

Diploma, Practical Nursing Certificate in Nursing

Bishop State Community College - Mobile, AL

1996 to 1998

Diploma

C F Vigor High School - Prichard, AL

September 1983 to May 1987

Skills

• Vitals Signs, Medical Terminology, Phlebotomy, Injections, Medical Assisting, EKG, electronic medical records, CPR certified through the American Red Cross. (10+ years)

• Phlebotomy

• Customer service

• Planograms

• Patient care

• Store management

• Laboratory Experience

• Triage

• Venipuncture

• Medication Administration

• Medical Office Experience

• Supervising Experience

• Mobile testing

• Data collection

• Phone triage

• Documentation review

• Nursing

• Medical Coding

• Insurance Verification

• Hospital Experience

• Office Administration

• ICD-10

• Communication skills

Certifications and Licenses

BLS Certification

CPR Certification

Certified Phlebotomy Technician

Certified Medical Assistant

CCMA Certification

Assessments

Nursing Aide Skills — Proficient

August 2019

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient

Customer Service — Familiar

April 2020

Identifying and resolving common customer issues

Full results: Familiar

Customer Focus & Orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Attention to Detail — Familiar

January 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Basic Computer Skills: PC — Completed

July 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Completed

Medical Terminology — Proficient

January 2020

Understanding and using medical terminology

Full results: Proficient

Work Style: Conscientiousness — Expert

August 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Data Analysis — Completed

December 2019

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed

Electronic Medical Records: Best Practices — Highly Proficient September 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Written Communication — Familiar

August 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Verbal Communication — Highly Proficient

July 2019

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate