DARNELLA THOMPSON

832-***-**** adshm7@r.postjobfree.com

Experience

SevenHills senior Living: Minnesota; Receptionist/Resident Aide Jun18, 2022- Current

Clerical work as part time weekend receptionist and weekly care aide proving customer service and care for residents living in facility.

United Health/Carelinx: Texas/Minnesota; Caregiver July 14, 2021-Current

Providing private non emergency care for clients with United Health insurance. Care ranges from light housekeeping to medication assistance, depending on the needs of client.

Advantage Solutions: Texas/Minnesota; Event Specialist. Jun. 20, 2018- Current

Part time marketing specialist for selected brands sold in contracted stores. Customers relations, sales, and direct marketing. Food handler and TABC certifications required.

Dollar General Store: Texas/Minnesota; Assistant Store Manager Oct. 16, 2021-Jun.01, 2022

Part-Time Keyholder,Customer service cashier that includes Managerial duties such as processing money transactions, refunds/exchanges, receiving, opening and closing the store.

Jwilliams: Texas; Sales Agent Sept.11, 2020- Jan.21, 2022

Part-time Sales Agent/Leasing Agent conducting open houses in developing and established residential and commercial sites. Work along side with builders and developers like Toll Brother as a liaison between new home buyers, leasers and real estate agents.

Brookdale Senior living: Texas; Caregiver Aug. 11, 2018- Jul. 29, 2020

Part time Care giver at Assisted living senior facility. Assist residents with daily task if needed. Specializing in Alzheimer’s and Dementia care.

Dee’s All Care: Texas; Director/Administrator of Operations Jan. 2016 - Jan. 2018

Director of a Residential Bus transportation and after school care program for Remington Ranch Subdivision. Joined forces with parents, local caregivers and stay at home parents in area to Organize transportation and after school care for children in subdivision until bus was provided by the district. Moved out of the subdivision in 2018

MTM-inc: Texas; CSR Floor Support Aug. 2017 - May 2018

Call center representative team lead taking in calls for non emergency medical transportation reservations. Enforcing policies, requirements and regulations using management and customer service skills to control escalations for tier 1 or tier 2 CSRs team member.

Washington courtyard apartments: Texas; Leasing consultant Nov. 2015- Jul. 2017

Leasing agent/consultant through temp agency. Greet potential renters, show vacant apartments, explain pricing and lease terms, process rental applications and negotiate lease renewals. Collect payments, and provide customer service to potential and existing tenants.

Sodexo, Texas; Overnight Supervisor Apr. 2014- Dec. 2016

Part time, overnight Housekeeping manager in ER and Trauma Department. Key holder. Organize and supervise order and assignment of task to team.

The Center, Texas; Direct care Staff Professional Mar. 2012- Apr. 2015

Weekend care professional. Assisted with and promote independent living for high functioning mentally challenged clients. Supervise clients to activities, events, errands, etc. Administer, monitor use and order refills of clients medication when needed. Trained and certified in CPR. Monitored and document clients behaviors, habits and medication side effects. Maintain house keeping.

Got U covered Transport, Texas; Dispatch Operator Sep. 2010 - Jun. 2013

Assign cargo loads for drivers. Clerical duties included filing, using Microsoft excel spreadsheet and word, also Google maps. Dispatch and Communication with drivers. Keep track of pick ups/ drop offs of trailers.

Education

Penn Foster online college, Scottsdale, Arizona

1 year college, technical or vocational school. Vet tech Institute of Houston

Major: certification in animal behavior, grooming certification GPA: 3.1

South Houston High School, Houston, Texas High School Diploma

Training

Associates of Arts Lonestar College

Currently enrolled to further my education.

Occupational License or Certification

Texas Notary Public Expired April 2020

State of Texas, Houston

TABC Certification: Expires: June 2023

State Of Texas Alcohol Beverage commission, Houston, Texas

Computer Skills

Typing Speed: 40 Words Per Minute

• Accounting Software (Quickbooks, etc) • Apple or Macintosh Computers

• Data Entry Terminal (PDT, Mainframe Terminal, etc) • EMail Software (Outlook, Thunderbird, Yahoo, etc) • Graphics or Drawing Software (Photoshop, etc)

Jun 20, 2017 - Jun 20, 2020

• Internet Browser (Internet Explorer, Firefox, etc) Peripheral Devices (Scanners, Printers, etc)

• Personal Computers, tablets, iPad

Presentation Software (PowerPoint, Flash, etc)Spreadsheet Software (Calc, Excel, etc)Word Processing Software (Word, W

Additional Computer Skills:

10 key, social media marketing/promotion, switchboard

Additional Skills/Certifications obtained

Clerical, Forklift, Grooming, CPR, Food safety inspection, Banquet, Hosting, Broadcasting

Professional/Personal References

Christopher Thomas-Owner operator/CEO 832-***-****

Kathy Chamberles-Event Manager 903-***-****

Melissa Roman-Entrepreneur 713-***-****

Lavelle Kizzee-Construction 346-***-****

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