Scrum Master

Olivia Foy, SSM 859-***-**** adshm6@r.postjobfree.com

Objectives

A top-performing Agile Methodology with 5+ years of extensive experience in Scrum and other Agile frameworks, software development, Agile transformation portfolios, maximizing innovational business strategies and overall company growth. Highly skilled in directing internal teams through all facets of project and program lifecycle, ensuring adherence to overarching scope, strategies, policies, and objectives. Experienced Agile Delivery Lead, Agile Consultant and Trainer. Proven to successfully leading and rolling out Agile/Scrum in large organizations. Experienced in all phases of the Software Development Life Cycle (SDLC); and an excellent knowledge of several Agile frameworks like SCRUM, KANBAN, SCRUMBAN, XP and SAFe. Recognized for evaluating existing operations to identify inefficiencies and redundancies, innovating process improvements to optimize workflow and enhance profit margins.

Summary

Certified Scrum Master (CSM) with over 5+ years of experience in facilitating Sprint Planning, Daily Scrums, Retrospectives and Stakeholder Meetings.

Excellent experience with several Agile frameworks like Scrum, Kanban, Scrumban, XP and SAFe.

Mentored and coached the team in understanding and the use of the Kanban framework.

Updated the Kanban board regularly, so all completed stories are moved accordingly and time cycles are shortened.

Successfully implemented the use of Kanban for projects with high dependencies leading to quicker releases.

Proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management and empowering my team.

Facilitated Scrum of Scrums meetings following the Agile Methodology.

Facilitated the transition from Waterfall methodology into Agile.

Excellent technical command to work with Agile project management tool like JIRA.

Experienced in all phases of the Software Development Life Cycle (SDLC).

Strong technical command of project management tools; Visual Studio, Jira, Rally, TFS and MS Project

Well-versed in version control tools such as SharePoint,

Knowledge in agile transformation and Agile sustainment for both experienced and new agile teams

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio).

Experience

Scrum Master March 2022 – Present

Price waterhouse coopers (PWC) Boston MA

Work closely with the Business/Product Owners and Users to understand the requirement, and guided the team to convert those requirements into a product backlog. Help team complete tasks successfully and on-time and resolve obstacles encountered by team members

Facilitate Scrum events from daily Standup, Planning, Backlog Refinement, Review and Retrospectives to plan,

Refine, improve process and keep track on all the issues and to remove the impediments & help resolve team conflicts.

Develop detailed work plans, schedules, project estimates, resource plans and status reports.

Facilitated Scrum of Scrums meetings following the Agile Methodology

Served as Scrum Master for the project and ensured teams maintains focus on quality and continuous delivery.

Scrum Master April 2018 – February 2022

Deloitte Rockville MD

Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Working with Product Owner and project team to review the product roadmaps as well as ensuring top 5 Epics are identified and groomed in readiness for PI Planning.

Develop and follow agile project management plan (Agile Ceremonies). Facilitate, build requirements log (product backlog) with cost estimates and priority.

Facilitate Backlog Refinement (Grooming), Daily Standups, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

Determine the team capacity (velocity) from historical data. Create Work Break down structure (user stories) and corresponding activities (tasks).

Improve team velocity by incorporating capacity planning into sprint planning sessions.

Work with product owners to prioritize and validate User Stories

Help team complete tasks successfully and on-time and resolve obstacles encountered by team members.

Monitor the project progress and radiate the information to stake holders. Identify and mitigate team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

Communicate the progress to senior management via the Burndown Chart.

Monitors the Quality through metrics and mentor team through the project management processes.

Active participation in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients.

Scrum Master

T-Mobile Lexington KY Feb 2016–Mar. 2018

Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability

Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives conflict resolution meetings

Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution

Assisted internal and external communication, improving transparency, and radiating information

Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.

Facilitated the team in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to spring.

Actively participated in establishing and providing a vision of the term and gain consensus base on acceptance criteria

Actively participated in scrum of scrum meetings.

Encouraged self-organization, meaning that the team itself should remove issues wherever possible.

Business Analyst June 2014 – Feb. 2016

Capital One Mclean VA

Negotiated and liaised between business teams, technology teams, and support teams.

Worked with users and stakeholders to analyze and validate requirements.

Managed projects through status meetings, reports, identified risks, and tracked issues.

Designed, developed, and deployed business intelligence applications.

Drafted and maintained business requirements and aligned them with functional and technical requirements.

Facilitated monthly meetings with clients to document requirements and explore potential solutions.

Performing a wide variety of transactions including check cashing, deposits, wire transfers and withdrawals.

Monitoring fraud mitigation and adhering to established operational policies and procedures.

Resolving customer inquiries quickly and efficiently.

Analyzed branch performance and made suggestions to increase NPS and reduce transactions made at the branch. Increased the amount of cash deposits made at the ATMs by 5%

Educating customers on how to bank in more ways like Online and using the ATMs.

Ensuring compliance by reviewing all documents and processes against the company’s internal regulations.

Supported business leads for special assignments and ensured production efficiency.

Education / Certification(s)

Bachelor of Law – University of Yaoundé II - Yaoundé, Cameroon

SAFe For Scrum Masters (SSM) – Scaled Agile

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