Customer Service Installation Technician
Resume:
Jeremy LaTourneau
Spartanburg, SC, *****, US
********@***.***
Work Experience
May 2020 - PRESENT
ADT Home Security, Installation Technician
Customer Satisfaction, Install Security Systems in Customers Homes, Inventory Management.
January 2006 - May 2020
Big Jay’s Auto Sales, Owner Operator
Customer Satisfaction, Inventory Management, Purchasing, Sales, Auto Maintenance, Cash Handling, Detailing, Hiring, Retention, Title Work.
February 2013 - July 2015
Autozone, Inc., Assistant Store Manager (Management) Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
Establish and implement policies, goals, objectives, and procedures for their department.
Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
Enforce safety, health, and security rules.
Keep records of purchases, sales, and requisitions. Estimate consumer demand and determine the types and amounts of goods to be sold.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Examine products purchased for resale or received for storage to assess the condition of each product or item.
Instruct staff on how to handle difficult and complicated sales. Establish credit policies and operating procedures. Assign employees to specific duties.
Formulate pricing policies for merchandise, according to profitability requirements.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Customer Satisfaction, Sales, Forklift Experience, Cash Handling, Retention, Scheduling, Marketing Train Employees, Inventory Management, Cleanliness, Stocking.
January 1997 - January 2013
Papa John’s Pizza, General Manager
Education
The Art Institute of New York City, None in Business Management/ Culinary Arts
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