STEVEN

ESQUEDA

adshj5@r.postjobfree.com

512-***-****

Dallas, TX 75224

Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Motivated bartender with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative. Diligent and motivated Order Taker with excellent customer service skills and in-depth menu knowledge. Familiar with cash register operations and accurate cash handling demonstrated over [Number] 15 years of experience. Calmly and efficiently manages high-volume guest needs.

PROFESSIONAL SUMMARY

WEBSITE, PORTFOLIO, PROFILES

• @stephenanton INSTAGRAM

• @stephenanton_assorted INSTAGRAM

• Stephen Anton FACEBOOK

Omni Dallas Hotel - Bartender, Server, Order Taker, Host Dallas, Texas • 11/2021 - Current

I bartend at one of the many restaurants. And when it's slow, I pickup server, host and order taking shifts through room service. I have my ABC and food and beverage handling certification as well as training in the old and new micros programs.

WORK HISTORY

Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

•

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

•

Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

•

Developed new signature cocktails to support bar marketing brand and increase profits.

•

• Checked outgoing orders for accuracy before delivery. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

•

Entered orders into computer system quickly and in proper sequence.

•

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

•

Explained menu items and suggested appropriate options for food allergy concerns.

•

Assisted servers with specialty drinks orders by preparing on-demand items without delay.

•

SKILLS

• Responsible Alcohol Service

• Preparing Garnishes

• Ordering Bar Supplies

• Menu Memorization

• Liquor, Beer and Wine Knowledge

Knowledge of Craft and

Microbrews

•

• Health Codes Compliance

• Classic Cocktails

• Changing Beer Kegs

• Sales

• Cash Handling

• Cleaning

• Food Preparation and Safety

• Point of Sale Systems

• Ordering Procedures

• Group Reservations Management

• Food Running

• Dining Room Management

• Wine Service

• Stocking and Replenishing

• To-Go Order Preparation

• Point of Sale Knowledge

• Order Delivery Practices

• Order Accuracy

• Hospitality Service Expertise

• High-Volume Dining

• Guest Seating Arrangements

• Guest Relations Management

• Food Sales and Promotion

• Daily Specials Memorization

• Bill Computation

• Table Setting Knowledge

• Impression Management

• Reservation Coordination

University of California, Berkeley

Berkeley, CA

Creative Writing

University of California, Santa

Barbara

Santa Barbara, CA • 03/1995

Bachelor of Arts: English Literature

EDUCATION

Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.

•

Described menu items in detail and educated customers about meal options.

•

Set up glassware, liquor and other necessary supplies for special events.

•

Offered immediate, friendly and knowledgeable assistance to every guest.

•

Worked with POS system to place orders, manage bills and handle complimentary items.

•

Set up bar for operation, obtained cash bank and stocked service bar.

•

Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.

•

• Restocked bags, cups, lids, sauces and other counter supplies. Refilled drinks, cleaned up spills and handled special requests between guest orders.

•

Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.

•

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

•

• Kept bar presentable and well-stocked to meet customer needs. Warmly greeted and welcomed customers to establishment before requesting food order.

•

• Cultivated warm relationships with regular customers. Followed alcohol awareness procedures for preventing excessive guest intoxication.

•

Recorded available tables after seating each party using specialized seating software.

•

Managed accurate register and produced daily sales reports backing up inventory usage numbers.

•

Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.

•

• Suggested upgrades and additional items to meet upselling goals. Upsold customers various beverages and desserts while regularly meeting and exceeding sales objectives.

•

Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.

•

Adhered to state laws regarding alcoholic beverage services and customer regulations.

•

Monitored seating area and checked restrooms regularly to keep spotless.

•

Developed drink menu with creative cocktails, contemporary wines and craft beers.

•

• Documented reservations and communicated changes to guests. Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

•

Upsold daily specials and beverage promotions to exceed daily sales goals.

•

• Used slow periods to restock supplies, ice, trays and delivery bags. Polished glassware, bussed tables and removed debris to keep customer areas clean.

•

Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

•

Hornblower Cruises - Staff Bartender

New York, NY • 05/2015 - 09/2019

Hyatt Hotels Corp - Bartender, Banquet and Special Events Bartender New York, NY • 01/2011 - 07/2019

Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

•

Assisted managers with quickly resolving service- and food-related issues.

•

• Welcomed customers and provided quick and attentive service. Checked identification for minimum age for sale of alcoholic beverages.

•

• Used cash registers and credit card machines to cash out customers. Checked and restocked server areas and organized and got change for front counter.

•

Kept alcoholic beverages well-stocked and organized to meet expected demands.

•

Kept register accurate through correct billing, payment processing and cash management practices.

•

• Bussed and reset tables to keep dining room and work areas clean. Managed cash and bar revenue during special promotions or sporting events.

•

Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

•

Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

•

Implemented drink prep procedures that significantly reduced wasted stock.

•

Set up glassware, liquor and other necessary supplies for special events.

•

Polished glassware, bussed tables and removed debris to keep customer areas clean.

•

Developed drink menu with creative cocktails, contemporary wines and craft beers.

•

• Kept bar presentable and well-stocked to meet customer needs. Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

•

Kept alcoholic beverages well-stocked and organized to meet expected demands.

•

Managed cash and bar revenue during special promotions or sporting events.

•

Orchestrated numerous private parties, business meetings and formal engagements.

•

Operated efficiently in high-volume setting to prepare and serve more than 200+ drinks per hour.

•

Followed alcohol awareness procedures for preventing excessive guest intoxication.

•

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

•

Set up bar for operation, obtained cash bank and stocked service bar.

•

Increased bar revenue through development and marketing of featured cocktails.

•

• Organized bar inventory and storage procedures to keep stock within Queen Vic Bar - Bartender

New York, NY • 01/2016 - 02/2019

optimal levels and meet expected customer demands. Set up glassware, liquor and other necessary supplies for special events.

•

Restocked clean glassware and liquor to keep bar organized and maintained.

•

Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

•

Developed new signature cocktails to support bar marketing brand and increase profits.

•

Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.

•

Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

•

Confirmed legal drinking age of purchasers by checking official identification.

•

Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

•

Developed drink menu with creative cocktails, contemporary wines and craft beers.

•

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

•

Confirmed legal drinking age and discontinued service to intoxicated guests.

•

• Poured and prepared mixed drinks for over 1000+ customers daily. Adhered to state laws regarding alcoholic beverage services and customer regulations.

•

Followed alcohol awareness procedures for preventing excessive guest intoxication.

•

• Consulted with managers to organize special events and promotions. Implemented drink prep procedures that significantly reduced wasted stock.

•

• Checked ID cards and verified bar guests were of legal age. Assisted servers with specialty drinks orders by preparing on-demand items without delay.

•

• Kept bar presentable and well-stocked to meet customer needs. Discontinued service to intoxicated guests according to established practices.

•

Trained 20+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

•

Kept alcoholic beverages well-stocked and organized to meet expected demands.

•

Polished glassware, bussed tables and removed debris to keep customer areas clean.

•

Kept alcoholic beverages well-stocked and organized to meet expected demands.

•

Adhered to state laws regarding alcoholic beverage services and customer regulations.

•

Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

•

Managed cash and bar revenue during special promotions or sporting events.

•

Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

•

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

•

Set up glassware, liquor and other necessary supplies for special events.

•

Completed regular bar inventories and daily requisition sheets and increased sales and profits.

•

Followed alcohol awareness procedures for preventing excessive guest intoxication.

•

Set up bar for operation, obtained cash bank and stocked service bar.

•

• Kept bar presentable and well-stocked to meet customer needs. I HAVE WORKED AT A COSTUME DESIGN STUDIO IN NYC FOR OVER 6 YEARS. IVE LEARNED THE INS AND OUTS OF PA WORK, SET DESIGN AND MANAGEMENT THAT I HAVE APPLIED TO MY OWN WORK IN UPHOLSTERY, TEXTILE ASSEMBLIAGE AND SILKSCREENING.

I WAS A PROFESSIONAL DJ IN SAN FRANCISCO AND FRANCE . NOW I ONLY SPIN AND MIX VINYL AND CDS. I DO HAVE MY OWN EQUIPTMENT COSTUME AND TEXTILE DESIGN, DJ,

SILKSCREENER SEE MORE @STEPHENANTON AND

@STEPHENANTON_ASSORTED A,

French

Elementary

Spanish

Limited Working

LANGUAGES

Contact this candidate