Customer Service Arabic

RESUME

NAME: HAMEED MIRZA AYUB BEIG

Contact no: +91-976******* Email: ***************@*****.***

CAREER OBJECTIVE:

Secure a responsible career opportunity to fully utilize my organizational abilities and skills, while making a significant contribution to the success of the company. PROFESSIONAL QUALIFICATION:

● IATA Foundation Course (March 2017)

● IITC Diploma in International Airline And Travel Management (FEB 2017)

● CRS- Galileo, Amadeus, Sabre (Abacus)

SKILLS:

● Passionate and loyal towards work

● Interactive nature

● Well-organized, with great time management skills

● Keen eye for details

● Proficiency in Microsoft Word, Excel, PowerPoint and Computer knowledge.

● GDS knowledge i.e. Travelport Galileo, Amadeus, Sabre (Abacus) ACADEMIC QUALIFICATION:

● PREPARATORY EXAM from Yashwantrao Chavan Open University, Nashik (Equivalent to HSC) in JUNE-2017

● FYJC from Mumbai board in year 2012-13

● SSC from Maharashtra state board in year 2011-12 WORK EXPERIENCE:

● 1.5 Years worked at Barkat International, Mumbai (Head office) from 7th Aug 2017 till 11th Mar 2019.

● Handling various departments i.e. FIT reservations for domestic corporate clients as well as international reservations (mainly Gulf sectors).

● Handling client’s enquiries, customer service and ticket reservations on calls as well as walk- in.

● Coordinating with various airlines and passengers for flight schedule changes. PERSONAL DETAILS:

● Address- Bungalow No 1, Mira Enclave, Near Banegar School, Naya Nagar, Mira Road (E), Thane- 401107.

● Date of Birth- 28th October 1996

● Passport number- S8323053

● Driving License- Kuwait Light Vehicle Driving License (Valid till 2024)

● Marital Status- Single

● Gender- Male

● Cast- Muslim

● Nationality- Indian

● Language Known- English (Fluent), Hindi (Fluent), Arabic (Beginner) DECLARATION:

I consider myself adaptable to the given work situation. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

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