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Sales Associate Customer Service

Location:
Catmon, Cebu, Philippines
Posted:
September 08, 2022

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Resume:

roche p. montera

ADDRESS:

** ****** ****** ******* ***** Fourth Estate Subd. Brgy. San Antonio ParaÑaque City

POSITION:

SALES ASSOCIATE/ CASHIER

COMPUTER SKILLS:

MS Office

DATE OF BIRTH

August 2, 1992

NATIONALITY

FILIPINO

CIVIL STATUS

Single

LANGUAGES:

English and Filipino

MOBILE:

+639*********

EMAIL:

adshfr@r.postjobfree.com

Academic & Professional Qualification:

Rizal Technological University

Electronics and Communication Engineering Technology

Year Attended (2009-2011)

Mandaluyong City, Philippines

International Training Programs Attended:

Safety Project Management Training

oAugust 11, 2019

oCopthorne Hotel, Old Airport Road, Doha City, Qatar

Fire Safety Safety Course – Level 2

oMarch 15, 2019

oCopthorne Hotel, Old Airport Road, Doha City, Qatar

Element 1 (OSHA) Leadership,Management & Employee Involvement

oFebruary 15,2019

oCopthorne Hotel, Old Airport Road, Doha City, Qatar

Element 2 (OSHA) Worksite Analysis,Hazard Prevention & Control

oFebruary 22,2019

oCopthorne Hotel, Old Airport Road, Doha City, Qatar

Charriol Training

oSeptember 25,2014

oJuly 06,2015

oMay 10,2016

oAccelerando Building Makati City

All Star Certification

oJanuary 05, 2012

oMain Office in KFC Quezon City

Work Experience History

Joshua Project Services

HR /Office Admin

July 2019 – January 7,2020

Duties & Responsibilities:

Preparing or updating employment records related to hiring, transferring, promoting, and terminating.

Arranging and filing documents and other clerical works.

Explaining human resources policies, procedures, laws, and standards to new and existing employees.

Ensuring new hire paperwork is completed and processed

Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.

Addressing any employment relations issues, such as work complaints and harassment allegations

Processing all personnel action forms and ensuring proper approval

Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks

Landmark Group Doha, Qatar

December 13, 2016 – June 30,2019

Senior Sales Associate/Head Cashier (STEVE MADDEN)

Duties & Responsibilities:

Applying excellent customer service skills whilst offering advance and assistance to customers in a professional and efficient manner.

Working in compliance with high standard company practices.

Utilizing interpersonal and communication skills while providing exceptional customer service and engaging with customers to tailor advance and recommendations.

Offering friendly and approachable assistance while ensuring that the shop floor remains clean and tidy.

Gaining teamwork skills by supporting the work of others and acting as a vocal and engaged team member while positively and confidently responding to assigned tasks.

Meeting and achieving KPI’s exceeding targets and expectations by remaining motivated.

Attending and engaging in team meetings relating to budgets and targets and company updates.

Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions.

Stores Specialist Inc.

November 29,2013 to December 10,2016

Sales Consultant-CHARRIOL

Duties & Responsibilities:

Sales Consultant must understand the product benefits and advantages and should prepare strategies according to it to the sales force and should be able to execute those strategies at right time.

Ensure the sales team force is positive and are geared up for the challenge.

Find out prospective customers/clients and new target segment and penetrate sales in that area.

Teach the sales force about converting leads to sales through good communication, follow-ups and positive attitude.

Take participation in trade shows, exhibitions, networking with local associations to promote the product.

Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.

Complete understanding about the product and finding out how to market products for different segments.

Market Strategic Firm Inc.

March 14,2013 – August 10,2013

Checker

Duties & Responsibilities:

Assist in handling shipment receiving duties by ensuring that received items are properly handled and stored

Count each item to ensure number compliance with work orders and raise concerns about additional or lesser items received

Ascertain that all counted items are re-boxed and transported to storage areas

Assist in pulling out orders and checking number of items on the work order list

Compare work orders with actual items to ensure that the proper item and quantity has been pulled

Provide support in packing items and transporting them to delivery trucks

Check transactions against cash / credit card payments received and ensure that they tally

Isolate any discrepancies in payments and transactions and address them on immediate basis

Validate checks and shady credit or debit card payments and confer with customers to ensure that payment instruments are being used legally

Create and maintain counter checking reports and inform supervisors of any outstanding issues regarding missing items or dodgy cash transactions

TOPSPOT Multi- Purpose Cooperative (KFC)

October 01,2010 – March 09,2013

Restaurant Team Leader ( All Star)

Duties & Responsibilities:

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Balancing the cash register and generating reports for credit and debit sales.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Processing refunds and exchanges, resolving complaints.

Bagging or wrapping purchases to ensure safe transport.

Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.

Maintaining a clean workspace.

I, the undersigned, hereby certify that the above information is true and correct to the best of my knowledge.

ROCHE PINTADO MONTERA



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