Office Assistant Customer Service
Resume:
C
Andrea
Carter
andreamcgee*@gamil.
SUMMARY
Strong customer service background, ability to multitask, and professional oral communication skills. Filing and answering phones. trained to perform a diverse array of administrative and staff support duties. Microsoft office: Microsoft word, Excel, Microsoft PowerPoint, Microsoft's Publisher Customer and Personal Service Administration and Management Service Orientation.
EXPERIENCE
P.C.A,
New Orleans, LA
Reliable Home Care Agency/ Aug 2007 to Nov 2015
shopping for, or
Preparing nutritious meals.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene,
Nutrition, or infant care.
Participate in case reviews, consulting with the team caring for the client, to evaluate
The client's needs and plan for continuing services.
Train family members to provide bedside care.
Provide clients with communication assistance, typing their correspondence or
Obtaining information for them. 03/2012 to 06/2012 Counseling office assistant
Houston community college system – Houston, TX
Open, read, route, and distribute incoming mail or other materials and answer routine letters
Provide services to customers, such as order placement or account information Conduct searches to find needed information, using such sources as the Internet Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
Establish work procedures or schedules and keep track of the daily work of clerical staff Develop or maintain internal or external company Web sites
Prepare and mail checks
Manage projects or contribute to committee or team work
Mail newsletters, promotional material, or other information
Order and dispense supplies
Learn to operate new office technologies as they are developed and implemented Supervise other clerical staff and provide training and orientation to new staff Train and assist staff with computer usage
Prepare conference or event materials, such as flyers or invitations Take dictation in shorthand or by machine and transcribe information Schedule and confirm appointments for clients, customers, or supervisors
Maintain scheduling and event calendars.
EDUCATION AND TRAINING
High School Diploma
James Madison High School May 2006
Houston, TX
Associate of Science: RN
Houston Community College - Central Campus
Houston, TX
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