Service Engineer Customer

RESUME

GOVARDHAN ARUMUTTU

Mobile: +91-991*******

E-mail:****************@*****.***

CAREER OBJECTIVES:

I am looking for opportunities to incorporate my skills and training to help the company grow. I am looking forward to roles that will help me realise my potential by exploring the various aspects of this field.

EDUCATION:

DEPARTMENT BOARD

INSTITUTE PASSING

AGGREGRATE

SSC/(10Th)Standard Neo royal high school 2008 64.38% Diploma(Mechanical) Q.Q Govt. Polytechnic college 2014 62.83% B-Tech(Mechanical)

JNTU (Hyderabad) Global Group

of Institutions

2018 63.06%

M-Tech(Mechanical)

JNTUA (Anantapur) PBR

Vishvodhaya Institute of

Technology

2020 Perusing

SKILLS:

Basic Computer Knowledge & Software knowledge like Ms-Office, SAP, PACT, Tally Erp9, Billing software & purchase software etc.

AUTOCAD both 2D, 3D.

Good Technical Knowledge About These Hydraulic Parts: HYDRAULIC OIL FILTERS.

HYDRAULIC CYLINDERS.

HYDRAULIC MOTORS.

HYDRAULIC PUMPS.

CONTROL VALVES.

POWER PACKS.

AIR & OIL COOLERS.

WORK EXPERIENCES @ 10 YEARS IN HYDRAULICS LINE:

ATLAS COP CO (Cherlapally, Hyderabad).

Assembly Section In Charge Cum Technician (for 1year) 2012-13. They are the Manufacturers of Drill Machines & Spare parts, where my duties are to assemble the hydraulic spares parts of Drill Bits & do commissioning the Drill Rig.

DYNATECH ENGINEERS (ECIL X Roads, Hyderabad).

Sales and Service Engineer (for 3years) 2013-2016. They are the Authorized Distributors of Danfoss Hydraulic Products, Where my duties are to Prepare and deliver technical presentations & quotations explaining products (or) services to existing and prospective customers. Talk with customers and engineers to assess equipment needs and to determine system requirements.

SARADA ENTERPRISES (Bhubaneswar, Odisha).

Senior Sales & Service Engineer (for 3years) 2016-2019. They are the Authorized Distributors of Terex Machine Spares & Supplying Various Hydraulic Products & playing the major role in Iron & Coal Mines, Where my duties are to Prepare and deliver technical presentations & visiting the site areas, Collaborate with sales teams to understand customer requirements and provide sales and service support.

S.S. ENGINEERS & FABRICATORS (Medchal, Hyderabad). Senior Sales & Service Engineer (for 3years) 2019-2021. They are the Manufacturers of Explosive Matrix Emulsion Truck used in filling of holes for blasting /explosion in Mining areas. Provide sales and services to customers. Answer and respond to customer inquiries, needs and requirements. Resolve and troubleshoot complex sales and services issues of customers. Provide after-sales services to customers.

TEJA DRILLING & MACHINE TOOLS (Bowenpally, Hyderabad). Senior Sales & Service Engineer from (2021 – Till Date). They are the authorised distributor for Normet and Sandvik rock tools technology.My roles and responsibilities in this company is to Develop and maintain close professional relations with branch and potential customers to attain team sales goals. Provide exceptional quality of customer service. Iam suppose to monitor all our Hydraulic product range and submitting quotations, payment follow up, visiting sites and raise recommend parts list from the customers & maintaining good relationship with client and to achieve my sales targets.

Experience In Various Roles:

Looking after Sales & Services

Looking after stores & dispatches (Stock analysis etc.)

Looking after purchases & submitting quotations to customers.

Looking after team & conducting training at sites. STRENGTH:

Good Leader ship quality, Self-Confident, Imaginative, calm.

Excellent communication skills, both spoken and written.

Patience, Positive Attitude and Hardworking Nature.

Extensive knowledge of designing, repairing and maintaining hydraulic machines and tools.

Possess excellent decision-making and time management skills.

Ability to solve complex problems by using scientific rules and methods.

Extensive knowledge of designing techniques, tools, and principals involved in production technical plans, blueprints, drawings, and models.

Familiar with quality control, production processes, costs, and techniques for increasing effective manufacture and distribution of goods.

Ability to work under pressure and handle multiple tasks. PERSONAL PROFILE.

Name :A. Govardhan

DateofBirth : 17-04-1993

Religion : Hindu

Gender : Male

Marital Status : Single

Languages Known : English, Hindi, Telugu, Tamil, Odiya. Nationality : Indian

DECLARATION:

I solemnly affirm that the details furnished above are true and valid to the best of my knowledge.

(A.GOVARDHAN)

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